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May 2024 by IMGONEIN60
I had Traxxas send my XRT ultimate to the guys at RCHQ, All of the guys that work there are amazing and very helpful!!!!
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April 2024 by burnt circuits
Great staff here! Very friendly and knowledgeable!Bought a used Losi DBXL E 2.0 from here. Had a little trouble getting it working perfect, but I brought it back in and they happily helped me getting it working again. Said to stop back anytime if I need help. Super nice guys.
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March 2024 by Steam Roller
If you want to go to the experts. This is the place. They will work on things that are beyond your level while still explaining everything that was done from maintenance to performance.
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March 2024 by Lonnie Simmons
This place is great. It's an adult toy store. Staff us great and very knowledgeable. They sale RC cars/trucks, planes, and boats. Loads of accessories.
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February 2024 by Kyle Simmons
Super helpful team of kind people to make you feel welcome and excited about sharing the hobby with you!
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February 2024 by Brian Gleason
Would not recommend.
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February 2024 by Jessica Hester
This store has phenomenal customer service!! For first timers we were very impressed. They know their stuff and don’t try to push anything on you. I can’t thank y’all enough for making my son AND husband happy today ?? We’ll be back!
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February 2024 by Arthur Osvold
These folks are amazing wether your racing or just having fun... never gonna lead you wrong.
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January 2024 by Cliff Chapman
The people that work there are nice and professional, almost feels like you’re talking to an old friend when you go in. They’re helpful and welcoming and will try their best to get you what you need. Highly recommend
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January 2024 by T maze
The salesman was very rude. Any information I had seen on RC car brands and styles was wrong to them. I was basically stupid in their world. If I wasn’t there to buy a $400 RC car I wasn’t important. So, feeling unimportant and and not belonging in the RC car world I left.
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January 2024 by Carmen Martinez
Love this place!
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January 2024 by Bill Daniel
Spent over $500 got all the wrong stuff can’t even use what I got over 45 minutes away from where they’re at to call in here. Oh our bad we gave you the wrong charger..
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December 2023 by amt521999
Love this place
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December 2023 by Jim S.
Let me start by saying that as a LONG time customer, I want the best for this business and everybody that works within it! But as an experienced service advisor, I am shocked every time I drop my truck off for repairs/service because I never get a call or text with recommendations. Over the last few years, I've had my truck in for service many times, and have every intent to pay these guys to fix it up to the fullest extent. But during every visit it's the same thing, the truck sits there for months with no communication along the way, and no findings or recommendations... or notification when the truck is ready.... There have been a couple of instances where the truck was repaired without my approval and I ended up having to just pay for $100+ dollar repair fees even though I wasn't including the decision-making. I would've approved this stuff and paid for it anyway but it's just weird how these guys go about servicing the trucks. I would like to see you guys need to make an effort to do some kind of multipoint inspection and then take that with a list of recommendations to the customer so that you guys can make some money and we can go home with a properly fixed up truck and good experience.
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November 2023 by Day M.
Well, we wanted to patron this place, even bought an RC from them. But, they don't update their website calendar, so it's a crap-shoot on the weekends if you can free run or not. Today my son and I wasted 2 hours of drive time from Austin and back because RCHQ didn't take the time to list a huge mini-z event on their website calendar. Event calendars are useless unless they are updated. Lesson, call first or just don't go... we won't be going again. Also, they now cater ONLY to Mini-z racers on the weekend, which means you won't be able to run your mini-b or mini-t RCs like you use to (except on bad off days like Monday and Tuesday which is BS). They also sell rock crawlers and bashers, but no real support or place to practice or run them etc. So you are better off buying online for those types of RCs as you'll get better deals. Also, next to no crawler or basher parts, even for the RCs they sell. We'll just buy our Arrma Kraton parts online and not waste our time at RCHQ. We were there to run our mini-b and buy new tires, LiPo battery, and telemetry sensor for jumps. Now we'll just buy those online. My son was so disappointed when we got there that he didn't want to watch the mini-z competition or buy anything from them. He said 'f-this place!' which was my exact sentiment. Lastly, the bald guy behind the counter disparaged the very same RC we bought from that store. They had no problem selling us the Mini-b... but then diss it when we brought it back in-store. Not the best idea to retain customers or sell upgrades. If I ran my business like this, I'd be out of business. Rolling Oaks Mall is practically a dead-mall at this point, so I'm expecting the niche products, poor offering, bad location, and rudeness (pretentiousness) will end this store soon. We were willing to drive out-of-our-way to spend our money at their store, but now we are not. I'd suspect my overall advice on this is just not to bother. Buy online, make your own track or use a parking lot, and just don't waste your time. No value in their current offering and mode.
