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February 2024 by Belen Bales
They are prompt and very professional. Hardly any bruising on my arm.
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February 2024 by Donna Graham
Excellent Technician and great location!!
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February 2024 by Suzanne Brooks
It was quick and pleasant
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February 2024 by Mike Griffith
Scheduling an appointment is easy and check-in at the kiosk is simple. Horatio is superb, maybe the best phlebotomist anywhere.
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February 2024 by Aiyana Carroll
Wow, this is the best medical experience I have ever had. The woman who helped me today made me feel so comfortable. My only regret is that I didn’t ask for her name. She was the sweetest person and walked me through everything when I was feeling scared to get my blood tested. I will never forget this experience and her. I highly recommend this location. I would give 100 stars.
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February 2024 by Ethan Linn
Look, I know a lot of people are gonna have varying experiences with a place like this. Patience exists on a spectrum and most people are on an extreme. I'd like to think of myself somewhere in the middle. I feel like the wait was fine, and the person taking my blood was keenly professional. I wish I could list her name here but I did not catch it. I have been overwhelmed with the amount of medical procedures I have had to take part in recently, and my 20 minutes or so spent here was very calm and just... a good experience. I would likely come back here for any further blood testing etc. Thank you quest!
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February 2024 by Lucy Chavez
If there was a zero, then this would be your rating. I tried 5 different times even scheduled an appointment just to be told they couldn't do drug screens today.
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February 2024 by Gina Holzum
Easy to schedule appointment on line. Easy to check in. Louis was absolutely fantastic. Personable & efficient. Best phlebotomist ever! I'll definitely schedule here again.
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December 2023 by JK
I had a simple blood draw by Kim. Probably the worst job I’ve ever had done on me. Once inserted she twisted and moved the needle repeatedly, damaging me about as much as a lab tech can possibly accomplish. Bruised and swollen for a week. I shared this with Quest customer service and they didn’t even bother to respond. Such is the case when a lab dominates the market.
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November 2023 by Etta Composti
Super quick & easy appointment! The Quest office is on the 5th floor of the Methodist Stone Oak hospital medical office building (entrance is on the left as you walk up to the main hospital entrance). I got there about 15 minutes early & checked in on their kiosk. Barely waited before a very nice tech called me back. I didn’t get her name, but she was very polite, professional, & painless! Aside from the hospital parking situation (almost always packed), it was a flawless.
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November 2023 by Heather Williams
Checking in since covid has been a little different but I feel it is more convenient. You can check in online, via a text message or at the kiosk at the front desk. There is a TV with the list of people in line so you know when your turn is coming up. They were very quick getting my test done. I scheduled for 2:30pm and forgot to fast. I was seen at 3:30pm with no wait and no complications.
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October 2023 by Erika Huerta
Horrible set up!!! No one is at the front desk. My son had an appt and checked in about 10 min prior. Saw his name on the screen then it disappeared. He waited another 30 min and couldn’t talk to anyone. Knocked on the door several times and when they finally came they said he was late to his appointment. For being such a big company, their workflow is very poor. Take your business to Lab Corp or CPL.
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August 2023 by John Doe
Appt at 8:20. Seen at 9am. What's the point of an appointment? Go to LabCorp!
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July 2023 by Adrienne
This place is constantly behind schedule. I had to get bloodwork submitted before 0900 and it was VERY important for it to be done TODAY. They were aware of my predicament but did nothing. I have to delay a medical procedure for months now because of them. I hope nobody comes here if they are on a time crunch
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July 2023 by Richard Toth
I had to write this after seeing some of the older reviews which made me question even making an appointment.1. Make the appointment on-line. It was easy. They sent me a link the day of my appointment. I checked in with the link they sent. Sat in the waiting room for about two minutes and was called in. Not other check in was required.2. Had blood drawn. I believe Sarah(spelling?) drew my blood. She did a great job.3. Going back again unless something changes.
