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February 2024 by Genghis J.
Worst ever website and patient portal!Nobody will answer phones,no reply to emails!!!!!!!
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February 2024 by Krissy Chirichello
The phlebotomist was very understanding of my hearing loss and was very accommodating. Usually I can’t hear woman’s voices and turn on live listening through my hearing aid app. The last phlebotomist claimed I could not be on my cellphone because of a policy. I explained to her that it was not for photography and was an ADA thing for deaf people. She then proceeded to be very rough with me and bruised me when I explained that the scar on my arm was from donating plasma. Very rude and not very understanding. Which also made me lose 125.00 for missing a week of plasma. The phlebotomist on Friday was so great wish I knew her name so I can write a review on how professional, compassionate, understanding,caring and polite she was.Really liked her and I’m positive she treats all of us patients with respect and compassion. God bless her.
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February 2024 by Xavier Garcia
Excellent fast service with an appointment. Fast Results also.
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February 2024 by David Haber
I was in and out in only FIVE (5) minutes! Awesome! I use a combination of two strategies: 1) Set an appointment, 2) Try to get there as close to opening time as possible so that the wait time is minimized, if any at all.
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January 2024 by R J
Everytime I come to this location someone is always getting mad at a patient or refusing service. It's happened more than once to me too but it's close to home so I do it. Today it was an argument over insurance EVERY visit I give both insurance cards but when I come to this location only one is billed. They turned me away because it had an open bill. I explained I paid it and resubmitted to 2nd insurance they had me call billing who said the same thing but they said they can not force it even though billing said do the draw it's fine. Finally about a out 30 minutes they figured it out. When I asked why does this happen every time I'm here? the manager said not their fault they do their job right but the other quest did it wrong or Dr orders wrong. I asked why do I scan both and hand you both? He said we add it but not our fault it's billing. Then it was my fault for not scanning correctly apparently I scanned my id 6 times at the auto check. In. How? Lolafter explaining I do the exact same thing at all locations and don't have any problems at others I got told it was still me, them or billing. No apologies no trying to understand when all I was asking as how do I avoid this again? All they all did was deflect and blame everyone else. At 4 o'clock they told the so called manager it's 4 let's go and he walked me out without answering anything I asked just said not our fault call billing or tell your Dr. They turned away anotheran while I was here because they couldn't wait it was closing time at 3. He was all upset they wouldn't try to help him just blamed the Drs office and fax machine. Oddly I got that story once and the Dr office upstairs helped me print the order to take it to them since they can't help. Lol
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November 2023 by Rae L Woods
Best blood draw of my LIFE!! ❤
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November 2023 by MArgaret Scott
Went and had my blood work done. Can’t say enough about Rebecca/Red Professional great personality, very good at taking blood didn't feel anything
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October 2023 by Rosemarie Montgomery
Absolutely the BEST blood draw of my entire 62 year life. I felt nothing going in, nothing while changing tubes, and nothing during withdrawal of the needle. ZERO pain. Had to check to see the tubes actually had blood in them. I'm coming here for everything except toilet paper and bananas! From the sweet lady who helped me sign in, to the Phlebotomist who did my draw, please give them ALL a raise. Finally, a staff who actually enjoy their jobs and working with each other! Thank you!
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July 2023 by Mary Clark-Dennison
Rebecca drew my blood. LOTS of people cant get blood from me, as I am a hard stick, and she was excellent and very professional. Two thumbs up!
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July 2023 by Enedelia Perales
First of all, the address is not the right one. My appointment was at 930, I went to where the note on window asked me to, only to find out they had moved again! This is my first time here. Checking in with a machine advising me I'm 10 min late so now I'm a wall in or have an appointment at 11.00 am. People come and go but still I'm sitting here.
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May 2023 by Karen Donoho
My husband's transplant team lost their phlebotomist position and I was very apprehensive about coming here. I did note that the majority of the negative reviews seemed the result of customer ignorance, failure to make online appointments as you're directed to do, or just whiners. My husband's transplant coordinator said she prefers Quest, so I scheduled my husband's early morning labs for a month. The coordinator placed a standing order for the labs they need to adjust the anti-rejection meds, and my husband printed a copy of the confirmation and QR code. The blood draw was painless, they were prompt and professional. They got the results to the transplant coordinator and she sent the new med dosages to my husband. Hopefully the rest of our scheduled appointments will go as smoothly.May 25, 2023. So far, every weekly appointment has gone as smoothly as glass. Because my husband needs a weekly appointment and his medications make his hands tremor, I'm very happy to make his appointments for him. I do understand that not everyone is computer literate, so it's probably best that their doctor send them somewhere slower and more old school. I'm 74 and have no trouble using the online scheduling tool to make my husband's appointments. The staff are very polite, efficient and curious. After nearly three months, they're still "batting 100" for us.
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May 2023 by Selena N.
Location is hard to find and there is not adequate signage. Took me about 15 minutes to find, it is aldhard to call them and talk to a live person to help locate them.
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May 2023 by Brandon Let’sgo
Horrible, rude staff . They want NO interactions with real people. Not everyone is computer savvy.This understaffed location had always been this way . Don’t you dare knock on the door. You will be reprimanded for doing so . I’m talking to my doctor and changing blood work company . Trying to book or change appointments on line is nearly impossible.
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April 2023 by Charles Hinders
Horrible, rude staff . They want NO interactions with real people. Not everyone is computer savvy.This understaffed location had always been this way . Don’t you dare knock on the door. You will be reprimanded for doing so . I’m talking to my doctor and changing blood work company . Trying to book or change appointments on line is nearly impossible.
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February 2023 by Robin Lyerla
The staff here is amazing! I needed to get two ladies in here in a short notice. And the sweetest lady helped me get them taken care of.
