-
January 2024 by Change Theworld25
I had mad an appointment online as you can not speak with anyone personally within this company. I arrive for my 11:10 appt early and waiting as instructed, I was then told I could not test because they do not do drug screenings after 11:00. Nowhere on their portal does it specify this fact. I was then told to wait until Monday as I’d I don’t need to report to work. The person who does these screenings was in fact still there and they had me waiting until 11:20 before informing me of this. Not happy!
-
January 2024 by Mario Renteria
If I could give negative 10 stars I would. I came in at 1 pm for a walk in when i had been here at 11 am earlier and waited for over 2 hrs. There was a guy named Craig who was waiting with me at the same time and he stepped out to take a call they called his name when he stepped out he came back in and they said he was removed from list that he needed to sign back in all over again. Place is a joke. Every employer needs to find a new drug screening place.
-
November 2023 by Irma Ybarra
I went in on Saturday, November 11, 2023 at 7:31 am. I did not get called back until 9:13 am. The phlebotomist who called me into room 3 gave me wrong information after waiting for almost 2 hours. Further, the location was so chaotic. I have never experienced such chaos in this place before. I don’t ever want to go back.
-
November 2023 by Shyam Ashis (Shyam)
This place is a ridiculous! They have no patients in the office yet they won't call anyone from the lobby and make people wait.
-
November 2023 by Valeria Arocha
STAFF is friendly and respectful, making my experience GREAT.
-
November 2023 by Brandon Tate
Regina was very professional, prompt, and showcased her technical skills during my service. No hassle or issues at all during a walk - in requirement. Recommend to keep on staff as a team member.
-
November 2023 by sweetgirlythings Temmis
We got here at 6:51am because online it says they open at 7am. When we got here the door said they open at 8am. We walked around the store and as we passed by the door to go back to the car they were open. It was 7:10am. So now we are here waiting and now 6th in line when we could’ve been first. They NEED to change their hours listed on the front door.
-
November 2023 by Lindsey Parent
Waited an hour on standby, after all the scheduled appointments were done, the staff did not take a single walk-in. Instead after 15 minutes they started with additional appointments. Don't waste time as a walk-in. Staff will not be helpful
-
November 2023 by sweetgirlythings
We got here at 6:51am because online it says they open at 7am. When we got here the door said they open at 8am. We walked around the store and as we passed by the door to go back to the car they were open. It was 7:10am. So now we are here waiting and now 6th in line when we could’ve been first. They NEED to change their hours listed on the front door.
-
October 2023 by Tiffany T.
This location is horrible. They are unorganized and they have the wrong hours paired on their door. Avoid this place!
-
October 2023 by Matthew W.
This location is awful. The staff are rude and forced a parent to leave because she had her daughter.They are slow! I waited for over an hour to be called back for a drug screening. There 4 people ahead of me. Be prepared for inefficiency and being told that you have to write out your Q code from your employer.Overall, the quality of service is low and you can expect extremely long wait times, even when the waiting room is empty...
-
October 2023 by Patrick Shay
Veronica was my tech and did a quick and painless blood withdrawal. I got at the facility at 8 am expecting to be on standby. got lucky and got a 10:30 appointment. Standby means you may or may not be seen. And on Saturday only a few labs are open. Thank you Quest for being open on Saturday and finding time to take care of my doctor's request. Thank you Veronica for being welling to work on Saturday. I am so grateful. Good luck to all of you on standbys.
-
October 2023 by Aja Trier
Scheduled appointment for 9:20. It is now 10:05 and I’m still waiting. The waiting room was packed so I’m out in my car just sitting here. And you can’t call to ask how much longer it might be - the phone number is literally just an automated system. What the hell was the point of making an appointment?
-
September 2023 by Joe Covarrubia
This location never specifies for employer drug testing. They cannot start it until 1 PM. Even worse when I’m asking why that is the older gentleman gave me some attitude about it save your time and patience on somewhere else. Don’t let this location ruin your day.
-
September 2023 by walker metyko
I arrived at 9am without an appoitment for a drug screening and joined the standby list. After waiting 2 hours and 40 minutes they called my name, saw that I was there for a drug screening and then informed they don’t do drug screenings after 11:00am on Saturdays. Nowhere does it say this and in fact they’re sign contradicts this and says they do drug screenings until noon.When I asked the staff about it they were abrasive and dismissive. Repeating the same thing over and over again, that they can’t do it after 11:00 despite there sign saying 12:00.
