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November 2023 by Steve Bernstein
Nice place, clean, and big. But how do the employees get paid if they only show up for scheduled appointments? The office is always empty, and there's no answer except for an automated voice mail that no one ever listens to because your call never gets returned. It's really annoying at times.
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November 2023 by Veronica Ramirez
Dawn was so helpful and informative. The place is very clean and organized. I haven’t even moved into the storage unit yet but I love this place! This will definitely be the only storage place I’ll use.
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November 2023 by Jessika Taveras
One of the elevators has been out for months or atleast everytime I went to my storage it has been out of order and I had to walk alot more to get my stuff out of there . The other elevator was on opposite corner, has no inspection date displayed anywhere, and shakes. Your lucky if you find someone in the office or two working gates. They do clean up right away if someone has left a mess, I'll give them that atleast. Finding a cart is not easy sometimes. They tend to all be in a corner on the 1st floor. Also lights seems to have a delay on motion sensors early in the morning. So expect dark hallways.I rented here for the free month special and close proximity to my apt but it would have been worth a longer drive at a different storage. Don't recommend this public storage location and won't be coming back here again that's for sure
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September 2023 by Chantelle Laperriere
Christine was extremely helpful and very nice had a pleasure talking with her and doing business with her awesome experience
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September 2023 by Elaine Garza
Kyle was great chris was awesome too they helped make the moving process easy !!! 10/10
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September 2023 by Lucy Rosales
Great experience, Christine is the best she offers solutions and has great customer service. She takes the time to listen and she actually cares if my problem is solved. I have used other locations an this by far is the best one.
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August 2023 by Carla Duke
Curtis was awesome. He was very helpful and understanding. Thank you for such awesome customer service.
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July 2023 by Jose De La Rosa
This location is very clean the office manager Christine was awesome she showed us multiple units and gave us options. I would definitely recommend this location to anyone looking for a storage rental.
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July 2023 by Kenneth Waller
Christine is always helpful and very courteous during each visit. Great asset!
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May 2023 by Jakelyn V.
Christine, was amazing! She explained with detail and ensure I was all set to go. She explain all important information and answered all my questions.
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May 2023 by La La
Jenn, at the Vance Jackson location Friday afternoon, provided the best customer experience anyone could ask for. She was incredibly organized and effortlessly efficent! Jenn provided me with options to resolve an issue. In addition, Jenn was very pleasant and didn't rush me even though it was near closing time. I hope Public Storage realizes what an asset they have in Jenn and perhaps consider her for a promotion or to train others.
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April 2023 by Yayo Blue
I was moving in some items to my storage unit today, and Christine and the two gentlemen in the office were very nice and helped me find a cart to load my things on. Excellent service!
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April 2023 by Gloria mendez
Do not store your things at this facility. My storage unit was broken into, and alot of my stuff was stolen. I learned when I called the police that several units had been broken into. Mine wasn't the only one. This is not a safe facility.
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February 2023 by M Duncan
Have been here over 2 yrs & I've always had excellent service. Very thankful to Office Manager Chris today who was absolutely awesome!?
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January 2023 by Ejay Barnes
I have nver been to a public storage and had such great assistance and help with the storage Christine is a wonderful asset to this company.