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December 2023 by Brenda R
I had to change my review because I'm tired of coming in here, giving the benefit of the doubt. Employees are always on their phones, but I figured hey at least it's clean. Today however, there was poop on one of the toilet seats, 1 of the stalls was out of toilet paper (I didn't check the rest), there's only about 15 people in here and FOUR EMPLOYEES all standing around talking and on their phones! Let's get some people in here who will actually care! One day last week there was a man in here w a kid that was about 6-8 years old who was getting on all the machines and nobody said a word to the dad, again 2 employees both on their phones! Cheap prices or not, this is UNACCEPTABLE! DO BETTER!***also can we get the blinking TV replaced and stop letting little kids under 13 in the gym, and truly question the situation if the parent says they have a membership! Kids under 13 DO NOT belong in a gym. They belong on a playground! If you can't get a babysitter, then stay home or go to the park w your kids not bring them to a place they don't belong! I questioned the onsite staff and the guy said he had no idea if the age limit had changed ?♀️wrong answer buddy! Do your job or go find another one!
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November 2023 by James Bell
Top Shelf.. Planet Fitness Is Americas Gym.. I’ve worked out in over 30 centers this year around the country and 99% were great experiences.. Thank You PF for making our fitness health affordable.. ?????
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November 2023 by Nick Moyer
I hate to be that guy leaving a negative review. To be quite honest, this gym has gone downhill the last few weeks.Insane amount of turnover with managers, constantly having to experience, the men’s locker room a complete disaster. Dirty showers, toilets a complete mess, the sinks are always dirty. Front desk staff could care less, especially one of the girls name Chasity, and I believe the other one starts with a K. They are always on their phones, sitting, taking. Could care less about you checking in, they don’t even bother greeting you.This place is a hot mess. I’m definitely canceling my membership.
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November 2023 by Jeremy Swank
Schansetty did an amazing job helping me open an account. Furthermore, she was the first employee from all other branches to give me exact answers to my questions. I had to close several accounts prior to opening a new membership with PF and she helped me tremendously. She went the extra mile and I appreciate it.
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October 2023 by Mango boy
My teenage sons and I are new to the gym. Walking to the mailbox in this 110° heat is usually enough of a challenge. We have had the nicest sunday afternoon together. Some of the more experienced gentlemen gave the boys some great pointers and votes of confidence.
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October 2023 by M F
I have never in my life felt so embarrassed in public when one of the female staff asked not to be looking at her when asking her about greasing the bench machine, and I just said okay....and so I moved to another machine to distance myself from the weird situation and started to do my work out like I always do and mind my business,and next thing you know she comes and asked me for my name and just walked away. Then another staff member comes to me and said that I have made one of the staff members felt uncomfortable, when they are the ones embarrassing me and making a seen in front of everyone. After working out for about 20 minutes I felt very uncomfortable and embarrassed about this harassment in front of the public, I couldn't work out any more. So before leaving l stopped at the front desk and asked for the staff members name to file a complaint and she refused to give me her name and I asked a male staff member and he refused to give me her name as well. And she started to create another seen in front of everyone by crying and walking away crying after just asking for her name and letting her know that she was not right to be embarrassing me in public. She also got one of the gym members involved with this issue, and started to argue with me about the situation. Wow!!! I was so blown away on how this turned out. I just left saying that I will be putting a very bad review about this issue with the staff and the harassment. I will be canceling my membership. I don't need this drama in my life. I always mind my business and talk to anyone just do my work out. If any staff member feels insecure with the environment they should work somewhere else. There's no law saying you can't simply look at a person in a public gym or anywhere. All that over insecurity. She needs to stay home and grow up. She should be flattered some one acknowledged her.
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October 2023 by F M
This location has really gone downhill the past few years!! Constant GM/management changes, high employee turnover!! At this point they don’t seem to care much anymore in regards to appearance and cleanliness of the gym, mirrors on the main floor are foggy/dirty looking! Equipment smells horrible like somebody just got off with a stinky backside, bad stench!! ? Often times not enough paper towels in the dispensers on the floor, restrooms are always filthy and don’t have toilet paper many times. This place needs a lot of work, somebody that actually gives a damn about keeping up the place!! Till then…this gym isn’t nowhere near what it was!! ? Management get a clue and clean the place up, get it together. The shower stalls here are completely disgusting, caked on brown mildew…smells horrible!! The pictures speak for themselves! ?
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September 2023 by Alicia Randolph-Booker
Clean and almost all machines working. That is better than most gyms. Staff seems pleasant if you care about that. Good place to get a good workout anytime of the day.
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September 2023 by Ice Cold
Not a very good gym, a lot of wannabe tough guys go here to try and intimidate new gym goers!! The staff cares nothing for your safety, better off looking elsewhere for your fitness goals! This is one of the guys who was acting like a ghetto thug while me and my wife were there, never again!!
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August 2023 by Perla Payan
Superb customer service by Ashlyn. She handled our registration, explained everything in detail and genuinely helped my friend and i get started. I also love the layout. There are many machines to choose from and different areas to do your own workout with free weights. Overall, I'm very satisfied with my experience here. I do recommend it to anyone trying to get a nice routine without getting bothered.
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August 2023 by Woodyisfat
This place is dirty . Have any staff member been inside the men's restroom/ shower area. I go this gym in the evening before I go to work. (I work nights). Looks like no one care to clean the showers Trash and broken glass been on the floor for the last 4 days. Looks like it hasn't been swept or mopped. . I seen the same trash in floor for the past 4 days. Have you seen the air vent on the Ceiling in the shower area that is so thick of dirt. Can someone clean this area daily . I know we don't pay alot to for menbership. But you have lots of members.Hope it gets better and someone is hired to clean the gym before it goes to the dump. .
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July 2023 by Snyder Ramos
Love this location. Always clean, equipment is rarely out of order (and when it is, it’s usually back up within a week) and the staff is always friendly
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June 2023 by Neesha Patel
This gym is always stuffy. My first couple of times here I looked past it thinking they were having some issues. But over the course of two months, it never got better. I would not have even cared enough to post a review. I just needed a place to work out here and there while I was in town.My biggest issue is with their policies to cancel. I moved out of state and canceling my Planet Fitness membership was not my biggest concern. The day after I moved, I scoured the app then I called Planet Fitness to see how I need to cancel, and they require a piece of paper snail mailed to their office… seriously? That is a really cheap way of trying to grab an extra couple of bucks in someone’s membership money and extremely inconvenient. It’s easier to book a doctors appointment, cancel a credit card, apply for a credit card in today’s technologically advanced world.
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June 2023 by Jeremy Arguijo
Joshua was very friendly at the front desk showed me how to use a machine I’ve never used before I got helped immediately and was able to renew my card membership. Thank you I really recommend this place because it’s 24 seven and they have great stuff service and machines that other places don’t have, that I know of . God bless
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May 2023 by Jessica Townsend
I love it there my friend and I enjoy going and the staff is friendly and helpful. We enjoy our workout
