Petco is a health and wellness company focused on improving the lives of pets and their owners. The San Antonio Petco store located at 11398 Bandera Rd offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The store provides full-service grooming, veterinarian services, vaccination clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for pets. Customers have generally positive experiences at the Petco store, with the staff being described as very helpful, friendly, and knowledgeable. They are willing to assist customers in finding the products they need and provide personalized attention. The store also offers convenient online ordering with in-store pickup or repeat delivery options. While the store's overall service is praised, some customers have noted that the animals might not always be in the healthiest condition, as is common with large corporations. Additionally, customers have suggested improvements, such as having more sales staff on the floor and offering compostable poop bags for sale.
Clean aisles, well stocked shelves and helpful staff. And I adopted my dog here at their SAPA event 🎉😁
May 2025
Fantastic staff who honestly seem to care about both the animals that they care for, and the ones that customers bring in with them. It’s always clean and the animals have clean enclosures.
May 2025
Helpful staff, had a puppy adoption day or something so lots of people and puppies.
