-
June 2024 by Christopher Nunez
I usually go to another location for VETCO.
They will sell you a vaccine package, "Trailblazer 6 in 1," but it requires a follow-up booster to be a complete treatment. They don't explain on the sale that you aren't buying the complete treatment. When I came back in, they wanted to charge again for the lyme vaccine to be complete. Why sell half of a vaccine? It's more like 5.5 in One. Not 6.
Deceptive sales
-
May 2024 by Rudy Puente
People at Petco were very helpful thank you guys
-
May 2024 by Frank Apaez
No customer service whatsoever
-
April 2024 by alexadiazh
Premium food for your dog or cat child of the best quality
-
April 2024 by Martha Zepeda
Love the wash station. Always clean. Employee, Martha is always so helpful and nice.
-
March 2024 by Roger “Samalander” McCord
Small store with basic pet supplies. I needed special vet food and I needed to go to a larger location to get what I needed.
-
March 2024 by Angelica Carmona
Customer service was very knowledgeable and helpful.
-
March 2024 by Ery Baxter
Everything we needed, plus more. Helps when the staff is friendly
-
February 2024 by Preston Redding
Martha, the dog training professional, is patient, courteous, accommodating and effective. She is greatly recommended. The store contents are also reasonably priced with many discounted items.
-
January 2024 by Nicolas Longworth
The dog bath hours are not listed anywhere and had no idea they were different than the store hours. I arrived yesterday at around 6:30 pm or so and the cashier told me the dog bath closed at 6. I dont get off work until 5pm and drove a pretty good distance just for the girl at the counter to not care one bit. Even after telling her this, she could have at least grabbed a manager to see of they could accomodate me. I had two Golden Retrievers that needed bathed and they always get treats and toys afterward. Any manager would have seen this as a lost revenue potential and accomodated me. Do better or I'll simply do business elsewhere.
-
January 2024 by Rhonda Alexander
Zach help us he was very knowledgeable and took it to the car for us. We are Senior and some times employees don’t offer but Zach did without asking.
-
January 2024 by Troglo Dita
You will find just about anything for your pets. Tiny pricey but, they have it in stock.
-
January 2024 by Laura Blank
Good location
-
January 2024 by Anna Epp
3 things got gave one cat food already
-
December 2023 by NICOLE G
This was the first time going to PETCO with an animal.ive gone before and I didn't have my dog with me so I just went in n out.so this time I took my dog and I was very disappointed in THE STAFF, MERCHANDISE,PRICES,CLUTTER IN STORE. I WALKED IN THE STORE AND I WAS NOT GREETED THEY DIDNT ACKNOWLEDGE MY PUPPY. AS I LOOKED AROUND THE STORE THERE WAS A GUY THAT WAS STOCKING THE SHELVES AND HE KEPT FOLLOWING ME AROUND THE STORE AS IF I WAS GONNA STEAL SOMETHING VERY UNCOMFORTABLE.THE STORE WAS OUT OF MOSTLY EVERYTHING THAT I WANTED. VERY DISAPPOINTED. NOT ONCE DID AN EMPLOYEE ASK ME IF I NEEDED HELP WITH FINDING SOMETHING OR IF I WAS LOOKING FOR SOMETHING PARTICULAR.NOT ONCE BUT HE SURE DIDNT HAVE A PROBLEM FOLLOWING ME AROUND THE STORE. I LOST COUNT OF THE MERCHANDISE THAT WAS IN THE WRONG SPOT SO THE PRICE WAS WRONG WHEN I WENT TO PAY. MERCHANDISE WAS ALL IN THE WRONG SPOT.AND STORE WAS SO SMALL I KEPT HITTING EVERYTHING WITH MY BASKET KNOCKING STUFF OVER AND I HAD MY DOG WITH ME WE COULD BARELY FIT OUR BASKET IN THE ISLES.HORRIBLE..THEN AS I WENT TO PAY.THE GIRL DIDNT EVEN SAY HELLO,HOW ARE YOU,NOTHING SHE WAS SO RUDE.THEN IF YOU HAVE A MEMBERSHIP YOU GET A DISCOUNT ON CERTAIN ITEMS I HAD TO TELL HER THAT I WANTED TO SIGN UP FOR MEMBER SHIP SO I COULD GET DISCOUNT. SO I BOUGHT ABOUT 60.00 WORTH OF STUFF AND SHE ASKED ME DO YOU WANT TO BUY SOME BAGS FOR .10 CENTS. I SAID NO THANK YOU. I FINISH PAYING THE GIRL SAID THANK YOU.I SAID YOUR NOT GONNA PUT MY STUFF IN A BAG. SHE REPLIED I ASKED YOU IF YOU WANTED TO BUY A COUPLE OF BAGS? I SAID Y'ALL CHARGE FOR BAGS TO CARRY MY STUFF IN THAT I JUST SPENT 60 DOLLARS ON.SHE SAID YES WE CHARGE .10 PER BAG.I WAS SPEECHLESS. SO I HAD TO BUY 3 BAGS SO I COULD PUT MY Y STUFF IN CAUSE I WASN'T ABOUT TO CARRY ALL THE STUFF JUST LIKE THAT..I WILL NOT BE RETURNING TO ANY OF THESE STORES.NOT TO MENTION EVERYTHING WAS OVER PRICED.????????????I FIGURED SINCE IT WAS A PET STORE THAT THEY WOULD HAVE A LEAST ACKNOWLEDGED MY DOG OR GIVE HIM A LITTLE TREAT. NOPE THEY ACTED LIKE HE DIDNT EVEN EXIST..I CANT BELIEVE HOW RUDE AND UNHELPFUL THE EMPLOYEES WERE ????????