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November 2023 by Rudy Reyes
I was notified by mail of a $20/month rent increase the month prior to the increase.The gate doesn’t always work and there is only one way in and one way out. You have to enter your code both ways.They sent emails and letters stating the dates they would be repaving the facility but the dates didn’t coincide with when they actually did the work so everyone could not get into their units. I chose this place because it was cheaper than building my own storage at home with the increase I think I’ve changed my mind because of what I noticed when I was there last.I saw a police officer in front of a open unit that was broken into from the unit behind them. Someone ripped out the metal from the back of their unit and got into someone else’s unit. Be careful if you decide to rent here.
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October 2023 by mary mill
I have rented 5 storage units here since 2017 they have changed management a couple of times but its accessible to me and it has later hours then most and I can get in 7 days a week. I really enjoy talking to Jesse he answers all my questions and he is very helpful and respectful. I would tell you ask for Jesse he is a people person.
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October 2023 by Eric Mungia
Have been here for years and it has been up and down butso far with this new management taking over the place islooking better and the employees have been nice. Jessehas been a big help every time i go into the office aboutsomething and helped me get into a bigger unit. Thanks guys.
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October 2023 by Joe Sandoval
Awesome service... n very polite... recommend descent storage rates...
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September 2023 by Cecile Castaneda
If I could give this place negative stars, I would. They only care about your $$$ and have absolutely no respect for your business or yourself, nor do they have ethics or human values. In addition to the poor attitude of the manager and the owner when you need something that does not involve paying more, this place is overrun by rats (see pictures). The rat problem is not new, it existed under previous management and ownership, but it was controlled, not anymore. They are everywhere now. Please save your money and rent from other places, the Southside has a lot of decent and helpful human beings, who will not treat you as poorly as this manager will when you least expect it. You will not be insulted nor demeaned (“ignorant”, “stupid”) when you dare to point out the terms of your contract to them.
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August 2023 by Lisa Venegas
thank you Jesse and Manuel! what a great customer service experience! The office is fresh and smells new! The property looks like it has fresh asphalting too! I rented a 10x20 storage. very easy to access! I got a great monthly rate, and when you rent from these guys- don't forget to ask for a move in special!! thank you
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August 2023 by Psily A
If u want your belongings robbed, feel free to pay them to rob your stuff, no accountability, they won’t even review their cameras . The guy at the front desk said they were robbed like 6x in one week and another 7x over memorial weekend. How does that happen, unless there is an insider or complete lack of security watching these storage rooms, if u value anything being put in ur storage go elsewhere or keep it at ur house instead because it will get robbed here.
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June 2023 by leo kamyk
Have had storage here for like 8 years and 3 name changes. Prices went up alot over the years. They are remodeling the front and adding more temperature controlled units. The new manager is a really nice guy!!!!
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May 2023 by Phoenix Motorsports Racing Simulations
Great location for me and the manager was top shelf. He made sure I was happy with my unit and is there when you need him . Good prices
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October 2022 by Sandra Sullivan
I wouldn't have a complaint except for not being accessible twenty four hours. The price I pay is more than double what I paid at my last storage, yet at the less costly place I had access to my own possessions any time I wanted. Just seems ridiculous to me that's not a requirement of every storage facility.
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November 2021 by Bones Fishing Guide Service
Convenient
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June 2021 by Patricia Boudjellal
Family owned and operated. Very professional. Always service with a smile.
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October 2020 by Michelle Limon
Lady was rude and we couldn't even sit in parking to look for a budget with trailer. They are listed as budget but they are not. Do not go there...
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August 2020 by Mary Ann Hernandez
I have been a customer for years. I have never had an issue with rudeness with the employees or owners but I will say that the prices have gone up on me considerably and I'm on a budget. I have a climate controlled unit and have noticed the presence of rodents in my unit. A lot of my boxes and some other items have been chewed up. The area is perfect for me and I don't really want to look for another storage but if they keep raising the prices on me and can't keep the rodents out on units that should be controlled, I'll have not other choice but to move my items.
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July 2020 by Tereso Sanchez
Nice and clean
