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November 2024 by Mare
Mike from store 5573 on Culebra Road provided me with excellent customer service. Great employee! Thank you Mike for assisting me on my brake light!
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November 2024 by HCC Affect
My brother that’s special needs walked asking about wipers. When further asked the question was his vehicle 2-door or 4-door my brother didn’t really understand. He was told by the man in the counter “no shit Sherlock.” Left my brother really confused, my brother told him “you didn’t have to talk to me like that.” Then the man told him to get out of the store. Is this how you treat special needs/ disabled people? Do better O’Reilly’s!
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September 2024 by Roxanne Guzman
I forgot the gentleman's name but he was quick and friendly about the return I had. He also helped with my car remote and replaced the battery for me. I really appreciated that.
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June 2024 by Louis Ramirez
Horrible experience, the assistant manager should not be working with the public. I went to get an engine light checked and she was extremely rude, acted like I was inconveniencing her. Don't go to that outo part store!!!.
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May 2024 by Cris Lopez lll
This manager at O'Reilly's went above and beyond to make sure I got the proper hose I needed as I was broke down a mile away and had to walk back. Chad is the manager of the year in my book..
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April 2024 by Luisa Mendez
I bought an auto shade for my car yesterday and went today exchange return for smaller one and wasn’t able to return exchange because the corner was bent. Told new manager this store won’t do exchanges even for small corner fold…considered damaged. So best never go here and try to exchange or return anything. Just thought I’d share to save others time
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January 2024 by Courtney Strizak
I am lost with most mechanical issues. Tyler assisted me with numerous questions over the phone, followed by plenty more when I arrived. He was still very patient, helpful, and informative, regardless of the fact that I showed up slightly near closing.
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November 2023 by Jennifer Boyle
The staff was very helpful and friendly
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November 2023 by Monica
Albino was very helpful in putting on my wipers
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November 2023 by Francisco Villanueva
Good store
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November 2023 by Bernardo Almaguer
Very friendly and helpful people
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November 2023 by Rabie Khabouze
Bad customer service
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November 2023 by Marcelino “Lino” Olvera
Love the people there so nice and respect
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November 2023 by Cinthia Cortes
Excellent service, very helpful
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November 2023 by K k
All the employees are so wonderful at this location! I went in two times with my 6 year old , trying to find bolts and an older women barely spoke English went out her way to look them up online for a spoiler , and even help me find correct size , short or long and tried them before letting me buy it . I was turned down at auto zone and told they aren’t a hardware store.. thank goodness for orileys. A week later (yesterday) November 4th, all the staff took their time to show me the proper tools needed to fix my spoiler and led strip light mount! They showed me proper sizing and part parts were what , and even checked my part that I bought somewhere else online to make sure it was the proper part #. They were all so friendly and helpful and very patient ! They really went out their way even though I was gonna look for tools at Walmart bc the price was jst a few dollars cheaper for big sets. They are definitely great staff there and very informative and helpful . Very very pleased and will be getting parts from them and going back to this location. They helped me save $350 in getting a repair done myself instead of a mechanic shop route I was going to. Thank u guys for all u do!!!
