O'Reilly Auto Parts store #1772 in San Antonio provides parts, tools, and accessories along with free services like battery testing, wiper blade and bulb installation, and Check Engine light testing. The store offers brake rotor and drum resurfacing and a free Loaner Tool program. Multiple reviews highlight exceptional customer service. The staff is described as friendly, very helpful, and beyond knowledgeable. One customer noted the service was a lot friendlier than other stores. In specific instances, the manager and coworkers walked customers through repairs, such as replacing an alternator, ensuring they had everything needed. Staff are also noted for being polite, professional, and proactive, making the process easy and assisting with all vehicle needs to get customers back on the road quickly. They help find the right parts and can facilitate same-day ordering for parts. The overall experience is reported as positive and amazing, with appreciation expressed for the support received.
Super helpful staff that bends over backwards to help customers.
December 2025
Edward the assistant manager was super helpful when my fiancé took my car to get the battery tested. He checked it, was amazing, attentive, thorough, and finding us more options to get a new battery. It was beyond excellent customer service!
July 2025
This store helped me out majorly with my check engine light! They found the problem and fixed it very efficiently! Everyone there was super kind and helpful!
