O'Reilly Auto Parts store #812 on Pleasanton Road in San Antonio is a good local auto parts store. The staff is often described as helpful, friendly, and possessing extensive, impeccable knowledge about cars, giving them an edge in customer service. Many customers report feeling well taken care of without being rushed. The store carries a wide inventory of parts, tools, and accessories and offers useful services like free battery testing, wiper blade installation, and a free Loaner Tool program. However, experiences can vary, as some staff are noted to be much friendlier and more helpful than others. A common point of feedback is that the store could use more staff, as lines can form quickly with typically only two people at the front. Despite this, many customers continue to choose this location for its knowledgeable service and available parts.
