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September 2019 by Zeta Lee
The best hospital in San Antonio. Love the staff. Cardiac food not so good LOL but it's not suppose to taste good. I was very happy to have landed in that hospital ER staff were fast and efficient. Just love the place. The best hospital bed ever. Thank you to all working there.
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September 2019 by Danielle De La Cruz
Very prompt in addressing complaints. This hospital strives to be better and follows through with positivity! Great director!
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August 2019 by Paul Edwards III
I wouldn't even give these people one star. I was a recent employee that got injured on the job. I denied needing to go to the ER twice but was forced to go by the house supervisor. I told the ER this is an on the job injury and I didn't want to provide my insurance information. Now I'm stuck having to pay a bill against my will because this hospital didn't care about their employees. You should really watch out if you want to work for these people or if you send your loved one to this place as they do not have the right amount of stuff to properly treat your family members not to keep the place clean....
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August 2019 by J Cabides
The Drs. and Nurses did a superb job taking care of my pregnant fiancé. They were all on point! I would also like to mention the names of the nurses from the Post Partum Department, and I commend them for their hard work.They are: Hannah and Morgan. There were many other names deserving of recognition, but I have blanked out. Surprisingly, the food at the hospital was not bad. The complimentary steak dinner that my fiancé and I ate was better than most restaurants. We had a very pleasant stay to say the least.
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August 2019 by Cheryl Fernandez
At the end of April this year I had the joyful experience of being there for our first grandsons birth! Our daughter was induced in the morning and he was delivered in the early evening.
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August 2019 by Anna Miranda
Super awesome place my son Nate was born here in the year 2009.
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August 2019 by Ruby Luna
Have yet to deliver at this hopsital. But the tour made me feel so comfortable to choose this hospital! The staff were proffessional, informative, and made the touring experience memorable. environment is high class, clean. Labor and delivery rooms so cozy and romantic. Not the regular cold hospital rooms.
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July 2019 by Taylor Mcafee
I had previously had an emergency csection at University Hospital, and it was the worst experience of my life. So i was extremely nervous when had to have another csection hoping that this hospital was better and it was 100% better. The nurses and staff in the OR kept reassuring me that everything was going to be ok. They even held my hand through it. I am so extremely grateful for all the nurses, and Dr.Shah. I stayed there for four days, and didn't have a nurse that I didn't like. Blessed for the experience I had. I highly recommend this hospital.
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July 2019 by M. Anthony Horne-Williams
[10:30pm] I have been waiting in the ER for over 6 hours. Outside of the initial triage, I haven't even been introduced to whomever my nurse is supposed to be. No one has checked on me. No one has given me any information or follow-up. Unacceptable. I will update as the night and terrible service continues.
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July 2019 by Cari Beatty
My son was here over a month ago. We had the best experience in the pediatric ER we've ever had! Dr Gowan was extremely attentive and took the time to fully explain everything. Our nurse, Pam, was exceptional! She was caring and so respectful of my 13-year-old son! I was amazed that a hospital experience could be so pleasant! I've already reviewed elsewhere, but when you've had an experience like this, it deserves repeating!
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July 2019 by erica Losoya
Nice hospital and triage nurse was great. But once I went to the back for a room horrible. I went back around 11:45am and was not sure who was my nurse so after an hour my boyfriend goes out and ask is a nurse available a guy nurse who I find out later was my nurse stated ems just came in so that's priority after awhile of waiting a PA comes in goes over the plan I agreed. Finally nurse came in hooked me up to the monitor I asked can I have my Iv and medication said after the dr puts them in I said okay. Was taken to ct scan with my nurse this was at 1pm came back and asked can I have my meds said okay let me check never came back. PA comes in at 3 how are u feeling in pain stressed. Said u have no Iv fluids or medication yet nope "her response was that is uncalled for and apologized" said she would bring the nurse in and made sure they were given. As he's given them he did not give me all the medication that was ordered and when given the medication through the iv at a fast rate which burned my arm. Bottom line one Iv for 30min and I was done.. Sent me home not even checking anything or if that was enough horrible. But later find out he was my ex boss's husband who her and I did not have a good relationship. This is sad what a beautiful hospital but yet the care they provide is horrible. I will be sending a letter to CMS
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May 2019 by Rolando Torres
Had an emergency in the parking lot. The response from the emergency staff was quick and efficient. They went to the second story of the parking lot to tend to the emergency.
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May 2019 by Sandra Gomez
Went in for labor was my worst experience nurses dont hear what the patients have to say thats the 2nd time of this experience i went in the second time thinking it would be better than the first..thought wrong
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May 2019 by Zully Garcia
OKAY if you get your IV done, DONT LET DWAYNE DO IT BECAUSE HE WILL MISS YOUR VAIN AND SLOSH THE NEEDLE AROUND UR ARM UNTIL HE FINDS IT. My boyfriend literally almost passed out and was sweating beads while he tried to play it off like as if nothing happened. Everyone else is great
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May 2019 by cecili lopez
I had both of my kids here and that went exceptionally well. My dad also had to come here recently because he had to make an ER visit but he went to Methodist first. They took several hours to tell him they didn't know what was wrong with him after extensive testing. So he came here the next day and they had it figured out in less that an hour with less testing done than Methodist. Incredible nurses, doctors and assistants working here!
