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October 2023 by L Van
Have been going to Nails Palace for years and always leave happy. Ask for Twee, she's the best!
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August 2023 by Brian Perez
Always so friendly, very clean! My go to spot for pedicures!
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May 2023 by Genevieve Chi
Very classy and professional. Kim was a sweetheart!! She took me right away & took her time. She was very careful with my abused nails. Lol I had literally ripped off old acrylic nails when husband surprised me with a trip to Nails Palace. She helped choose a better treat. Will definitely return and recommend. ☺️ ?⭐⭐⭐⭐⭐
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May 2023 by Keyda Love
Bad service didn’t want to service me very rude first and last time here I don’t recommend they were just looking at me and talking in Chinese and pointing and shaking their heads I asked did I do something wrong no answer just told to come back another timeI asked if it because I’m black no response either left crying
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August 2022 by Jamie Zapata
Great staff, nice place, good prices, and Kim does an excellent job at all services.
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July 2022 by MICHAEL MANGUM
If I could give 0 stars I would. I walked into the business and an employee was on the phone and didn't acknowledge me which is understandable. I heard another employee from the back say hello so I sat down and waited for someone. While waiting a woman comes in that happens to be white. The same man that was to busy to acknowledge me jumped up and asked what can I do for you do you have an appointment. Not really surprised because this appears to be the norm in this area. I asked the man if I was invisible. He didn't respond and I took my business elsewhere. I would never apatronize a business that doesn't give ALL of their customers the same courtesy and respect.
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January 2022 by MrsKayla Copeland
Awesome first time experience! Will be coming back for sure. ?
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December 2021 by Dee W.
I went today after had rushed services in the past. Wanted to try and give them another chance. Yet again they're rush rush rush they put acetone on your hands after the paraffin instead of letting you wash your hands. They just use the acetone leaving lots of cotton on your nails and then when you put the polish on the polish comes off the very next day because it's oily. Soap and water please. I just left there and I have pieces of cotton underneath my nail polish. Paid $18 for manicure plus additional for paraffin wax and didn't even get a three or five minute massage it was more like one stroke and she was done. I even asked her are you gonna do a massage and she's like I did. Wow? She also left me sitting in the paraffin wax for a super long time while she was helping another customer. It seems like if you don't get shellac or fake nails you don't get good service. They are so concerned with your polish coming off in a few days and push for dip shellac or fake nails on customer. I work in a hospital I can't have artificial nails. I just want to get a good manicure somewhere with a good massage. Nail lady was Kim super nice but not a good service.
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November 2021 by Clarissa Maroudas
Great service, clean salon, and quality work. Highly recommend!
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October 2021 by Allison B.
The salon is very popular and has a lot of regulars so I would strongly encourage customers to make an appointment - they are very accommodating and have always worked with my schedule. I haven't found anyone else in San Antonio who does as good of a job as Ronnie - she is meticulous and my manicures always look perfect. Doug also does a great job. Also, it seems like Nails Palace has a better/wider selection of nail polish and gel colors than other nail salons in the area.
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October 2021 by Marcelo J.
We called at around 7:05 to see if they are still accepting people in for nails and this lady was kind enough to stay after hours with us to finish. The people here are very kind and understanding. They are skilled in what they do. i highly recommend this place. We had a good experience at this little place.
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October 2021 by Dayra Greene
Not professional, went in to fixed my nail told me they were busy, and then when I call they say I could come in right away. Poor management
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August 2021 by T Villarreal
Been going here for 6 yrs. Doug, Ronnie, and Thuy have done an amazing job every time. The facility is always clean. They offer complimentary drinks and they're always so sweet to my daughter when she comes with me. Love this place!! Highly recommend!!Services: Gel manicure
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August 2021 by Sasha Yeigh
Amazing job
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June 2021 by Gloria Rios
Kim always does an amazing job! Everyone is very friendly.
