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October 2023 by Daniel Gonzalez
This metro has been over pricing chargers screen protectors you name it, ever since new employees or management I wouldn't recommend to go their
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September 2023 by Henry Barrientos
What's up, Googlers!!!! it's your boy! Henry, and I am back at it again with another one? Came to leave my review all this metro pcs on Couples right Is down the street from the car wash. I gotta tell you. I am very happy with the service that I got here from the managerDavid and his sells associate jen We're such a great big help and helping me pick out a new phone. And of course, Dave, being a great salesman. Upsold me on the glass protector and a case protector believe me, it sucks dropping That kind of money, but these are things that you do not want to miss out on or go cheap.,the reason is because you're just going to break your phone and be back at square A. So better that you upgrade and protect your equipment. It is literall your communication to society. Now I told dave what happened how my phone was stolen recently as why I needed to buy a new one. He upsold me and not just because of up selling for business, purposes but he really was listening on how my phone was stolen at the workplace job site And recommended that I buy this clipper that you can clip on to your work jean so you can't lose your phone and that's why i'm here to leave a review because that what I call great service. ? Please, guys, if you enjoyed my review, you know what to do, google/ likes / follow subscribe at @peterparker_33.
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June 2023 by Jennifer Constante
I called several metros looking for the iPhone pro max 14 and the person working here made sure I’d get it . He ordered it from another store and when I showed up he showed and did every effort to help me save time and money. I am impressed and very happy with my purchase . I wish wvery one did his job like he did . Made me feel like I was their only customer. :-) . Will be coming here from now on.
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June 2023 by Brittany Castellon
One of the employees answered the phone very rude and didn't help much
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October 2022 by lisa horner
The employees are always nice,but really don't care for my service
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April 2022 by Richard De Leon
Everything was good the gentleman was very kind and showed us everything I would go back
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December 2021 by Fancy Galicia
Ali Hussein Horrible horrible staff. Forceful to buy, any time we asked questions, staff became aggressive and told us we didn't know what we were talking about. We mentioned our options in regards to other services and staff started asking us to leave shutting us up saying "we tried to help, leave my store". Do not go here to these money hungry fools, they don't want to help, they are only looking out for themselves. After employee's realized I posted this review, they stated stealing my personal accounts and leaving ugly comments.
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December 2021 by isabel perez
Emma was amazing and helped me and answered any questions needed!! I will always be coming to this location just cause of her customer service she gave! Way to go and thank you Emma!!!
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September 2021 by Raymond Garcez
To whom it may concern my name is Raymond Garcez.I want to let the cooperation know about this store. Metro here at cupples rd is so impressive.I am so happy with my purchase. I am blessed to have had such a great encounter with the staff here at metro. Worked with my budget and even set up all my devices. The lady who helped me was named bee I really am so happy with the customer service I got here. Her and manager named Ali helped me get some apps for free on my tablet. I went home and stayed up all night playing with my new tablet and it did everything they said it would. These workers didn't lie to me about anything they even helped me save 4 dollars a monthI will return soon and bring my whover here to this metroole family
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July 2021 by Coche Castanon
I wanna thank the metro staff very professional love the environment and energy bee and other staff gives!I appreciate the patience and time you took for helping me set up my phone it was a hard choice to make on what phone I wanted but bee talked about the phones and helped me get what is best for me and my needsI from Houston and really like this store I wish Houston had workers like this!Really can tell they are here to work and happy to do doI will make sure y'all get the praise you deserve at this locationMaybe I wi come back for the tablet um still thinking about buying it maybe next time very good deal I can't pass I. Really like how clean the store was ☺️ very nice and neat I saw them sanitize before I was even in the store so really amazing job I feel safe and clean in this store
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July 2021 by peter torres
Hello I really appreciate you guys at this store really did a lot to help me !I didn't understand why I was paying so much and bee fixedI'm grateful myfor that and thank you Ali for being kind to me I will tell my friends and family about y'all here at this store worth the drive plan
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July 2021 by Elida Rosales
Best customer serice ever! Ali will not leave you unhappy. Thank you!
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July 2021 by Jose Deluna
Thank you B and ali gor the good hookup on the new phone man i appreciate it so much!!!Really good deals here bro
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July 2021 by Annette Martinez
The service at Metro is awesome especially Ali of couples he's always very attentive to customers and is always very helpful
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June 2021 by Fancy & The Fortunate Sons
Ali Hussein Horrible horrible staff. Forceful to buy, any time we asked questions, staff became aggressive and told us we didn't know what we were talking about. We mentioned our options in regards to other services and staff started asking us to leave shutting us up saying "we tried to help, leave my store". Do not go here to these money hungry fools, they don't want to help, they are only looking out for themselves. After employee's realized I posted this review, they stated stealing my personal accounts and leaving ugly comments.
