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January 2024 by Majeur Carruzakes
Made a visit here after I was informed by my current carrier I would have to port my number to another company.Regardless of the lack of my current company, I did arrive to Metro PCS to find the extremely efficient and well demeanored KAT!!This amazing employee took her time to guide me, be patient and had me ask all the right questions so I could get my number ported over to Metro.After the extremely long calls with my carrier I finally was able to obtain a knowledgeable employee who corrected and clarified everything to me.Again this was almost a 2 hour process and I definitely pay all my respects and compliments to an extraordinary employee. Kat went beyong her duties and was dedicated enough to give her service with a great attitude, even though my issue was resolvedGREAT JOB KAT , KEEP UP THE GREAT WORK!! YOU'RE TRULY THE REAL MEANING OF CUSTOMER SERVICE.So yes I may buy after all!!Happy Holidays and have a blessed New Year!!
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December 2023 by Jose Burga
The girl behind the counter was very helpful. Great customer service.
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December 2023 by Larry Rodriguez
Having a good time.
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November 2023 by William Rohn
Fast, great service, Extremely knowledgeable staff, and great prices!
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July 2023 by Lali Sanchez
They activated my brothers phone really quick!! Great customer service!!!
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June 2023 by Braulio Martinez
Not helpful at all , didn’t even approach to help me after just staring and said they were closing at nine pm . I arrived a little after 8pm and obviously I was an inconvenience to them. And seemed bothered after I asked for assistance. The lady and the guy at the kiosk weren’t about helping us out. Me and the couple behind me left right after without being helped
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May 2023 by Zachary Bibbs
I was discriminated against. Because of my race.
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April 2023 by Fernando Mora
Only store to make me leave Metro pcs sold me a broken phone then when I told the owner about the problem ordered me another phone that isn't functional and when asked if I could at least have a working phone showed no emotion and told me to buy a new one and sale the one that I just bought from him I've been a customer for over 5 years and he literally just hustled me for more then 300 dollars and is trying to make me spend more money really terrible business and if I had the option I'd wouldn't give a star I would never recommend and will tell everyone I know to never mess with Metro pcs again
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September 2022 by ELIZABETH C
Great manager Shane , great service attentive, knows what he is doing and has a ready to serve attitude, simply the Best.
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July 2022 by U K
I am from Canada. My wife and I were driving from Mexico to Canada. We had Mexican and Canadian sim cards, but due to roaming charges, we decided to get a US sim card. We stopped at this location randomly ( actually we were lost at the time). Dealt with Fadi. He is such a nice guy, very polite and professional, and gave us right advice. We got a sim with plan, and made our way home.
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December 2021 by Nessa Zitro
Man, Thomas and Tristan were so helpful in helping me out and finding the solution to my problem . This Metro Location at 7321 San Pedro Ave is highly recommended! Great customer service .
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October 2021 by Enoch Kamara
Best among the rest. Tommy and tristan help great. Please fuys come see them the are amazing.
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July 2021 by A G
TOMMY IS AN AWESOME WORKER. VERY POLITE. IMMEDIATELY GREETED AND HELPED ME WITH ALL MY ISSUES. U NEED MORE PEOPLE LIKE HIM. I LOVE THIS STORE AND WILL BE RETURNING FOR ANY OF THE ITEMS I NEED FOR MY PHONES AND I DEFINITELY WILL RECOMMEND PEOPLE TO TRY THIS STORE. ITS THE BEST BECAUSE OF WORKERS LIKE THAT. MADE MY DAY.
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December 2020 by Rachael Salinas
Location has friendly staff who was very helpful. Thomas helped me get a new phone without any trouble at all. The whole experience was effortless and easy. He even helped me find a case for my phone and I left the store happy. I definitely recommend this store. Talk to Thomas, he will help you 1000%.
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December 2020 by Ms. Strangelove
I went in yesterday because I've been thinking about upgrading my phone. The salesman, Tommy, was very nice and patient with me as I was trying to figure out what phone is best for me. He answered my questions and understood that I'm on a budget. Ultimately I chose a phone, got a phone case, a screen protector, and Tommy helped me stay within my budget. I'm definitely satisfied with my purchase & the customer service I received!
