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May 2025 by Michelle Marie
Brenda at the Metro PCS store located at 2935 Thousand Oaks Dr was absolutely Exceptional! She gave the very best attention and helped me through a difficult situation with my phone. In fact it took about an hour but she was very patient through each step of the way and solved my problem with the Best Customer Service I have ever experienced! I will be back to do more business with her as she was Amazing!!!! Thank you so much Brenda!!
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May 2025 by Veronica Quinones
Honestly, I'm disappointed with this place. I went because my phone is dropping calls everywhere, and I camt.even dial out at times, and the guy could not even figure out what to do.
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March 2025 by EMT Rick
Guy was helpful
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July 2024 by Damian Janak
Lizzy is great. Got me the maximum discount for a new line and upgrade. Polite, respectful, and very knowledgeable. Thanks, Lizzy.
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April 2024 by Dee Bashay
Lizzy's customer service was amazing. She is welcoming, patient, and knowledgeable. I will definitely recommend this location to family and friends.
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April 2024 by Irving Robinson
Was assisted by Lizzy, great service every visit of mine!
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April 2024 by Johnny Evans
Amazing service by Lizzy! Will recommend to Mt family!
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January 2024 by Isabella Valdez
Thank you Linda for your help. Got everything i needed
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January 2024 by Edgar Colchado
Excellent customer service and great promotions. I recommend this location.
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January 2024 by JOE DOCTOR JR
Came in for payment and Liz offered me a great tablet promotion. Nice customer service
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January 2024 by Sylvester Escamilla
Went In for payment and lizzy mentioned aoto pay And was Able to save me the store fees! Appreciate the great service always.
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December 2023 by Mundo R
I’ve been a loyal customer for a few years. I happened to be in the San Antonio area and needed 3 phones to add to my account. I visited this store at Thousand Oaks and saw the representative that initially started my account there. She’s always provided the ultimate customer service and goes straight to what I need. Thank you Linda for your outstanding service. It was a surprise seeing you 150 miles away. I am very satisfied.
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December 2023 by Gladys Brookhouser
My last visit was nice Liz helped me and gave me snacks! I came in today and got a soda and great customer service. She advised me about the tablet deals and I took 3. Great tablet promo going on right now! That young lady is working every time I come in and always assists me.
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December 2023 by J V
I recently moved to metro by t-mobile & I couldn’t be more than satisfied with the service the representative at this store provided to me. I was at cricket for 3 years & it was always such a hassle to get anything done. I’m so happy I made the switch. I just wish I would’ve made it sooner, not to mention the great variety of phones they have I Highly recommend ??
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December 2023 by Edwin Garcia
John was amazing today. Took care of me and my needs and this store has the best customer service in the area. Other stores I've had bad experiences but John went above and beyond. Thank You!
