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July 2024 by Matt Matteo
They don’t speak English lazy rude
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June 2024 by roxanne moreno
Thank you MAX !! For your help was very helpful and fast ! Highly recommend to come to this location!!
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May 2024 by Valerie Sandoval
I likes the other lady that use to be here , the new guy here didn't help at all , he was tryna charge us a whole lot .
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February 2024 by Jeanette
Got to the store @ 5:30 & it was closed. The posted hours for Sunday are SUPPOSED to be open til 6. But clearly that was incorrect.
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December 2023 by NOT YOU
Just drive to the 151/410 location. Management is a joke and the employees aren't helpful. Not sure if this is a 'Corporate' store or not but just drive 5 mins down the road to a better location.
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October 2023 by Kei’Andre Brown
They lied to someone about a phone. I went in and asked about the same thing and got the answers she was needing.
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August 2023 by Julio Olivarez
Since all stores changed I have experience Poor customer service, un educated, poor knowledge in product and service. Once they don't know the answer to a question they just hang up with out giving you a name and soon as you call back they hang up or disconnect the call without even speaking to you. Sure wish they go back to original Metro Stores.
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August 2023 by Alyssa
Great Customer service
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August 2023 by Pablo
Terrible customer service. They should hire personnel who have a vocation for service. Employees do not even know about the promotions that Metro publishes on its website.
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August 2023 by Dee Goodman
Thanks so much to Trey and Christian for assisting me with my cellphone. This store is the best to go to in San Antonio. Great customer service!!!
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July 2023 by Tyler Barney (SirNoob87)
I stopped in to the store due to a bill payment and when I spoke to Bri she was willing to help and helped me feel comfortable with the change in plan and has saved me close to 50 bucks a month. She definitely knew what to do to help a frazzled and stressed out customer like me I will definitely go back and recommend her service to anyone looking for help with the metro service.
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May 2023 by Maggie Cooper
My husband and I stopped by today and was assisted by Delilah. She was extremely helpful and friendly. She was knowledgeable and able to answer our questions. She made out experience less stressful.
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April 2023 by Johnny Gonzales
Not happy with this corporate store , needs more knowledge , I will definitely be thinking bout new service , been here for so long not onc I've had issues with my accounts or getting anything fix . They specifically told me for me to be careful on what I tell the people on customer service which I understand that as a customer I do have a say in what's on my account but as a responsibility of a big corporate company you would expect them to know the proper way of handling situations. So I believe that the customer truly does have to worry what he says what is also responsibility of the corporate or the company to explain any altitude of any situation.this wasent a good experience first time n not ever again .
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December 2022 by Lynda Brown
I had. Been having an issue with trying to pay my bill using the app but these helped me out. They are so awesome
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November 2022 by Dee Wilson
Thanks so much to Trey and Christian for assisting me with my cellphone. This store is the best to go to in San Antonio. Great customer service!!!
