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December 2023 by Margo Tapia
Employee is very helpful ?Excellent service ??
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May 2023 by Jacquelyn Rivas
Have employees that don't listen well at all
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February 2023 by Hector & Cleo Silvas
Have had metro since they opened . Before I had Pocket. Lol
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June 2022 by Annie Barrientes
Very good service very pleased
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June 2022 by Rose Arguello
It was great
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June 2022 by W
The owner nick and his wife are rude and greedy. Always ask for the itemized receipt and see how much you are over charged. They manipulate you into getting a new number to use fake phone numbers to make money off accessories. Nothing is free no matter if they say it is. Nick treats his employees like sh*t. Don’t bother coming here the “kindness” is all a show so you can buy.
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January 2022 by Spike H.
I live in Washington State. My 19 year old daughter is traveling through Texas for a business project. She broke her phone. I sent her to get the upgrade that we qualified for while she was in Ft. Worth at 1201 Martin Luther King Jr, STE 101 on Jan 26th. The sales lady gave her the wrong phone, a Motorola G Stylus, not the 5g version of the same phone, and did not offer options. The sales lady did not provide a receipt as she didn't know how to load the printer tape. I am writing this just two days later. My daughter was sent to San Antonio, about 300 miles away. She went to a Metro store there, with the new phone and packaging materials. She was told that she could only make the exchange at the Ft. Worth location. It was a $60 difference in price. The state that all sales are final (on the non-existent receipt). I spent hours, on the phone, between corporate stores and "customer care". The best solution that anyone could come up with was for her to buy the correct phone at full retail, and sell hers privately. The customer care is horrible. They won't let to speak to anyone that could help at the corporate level. Worst experience.
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October 2021 by Kale
The owner nick and his wife are rude and greedy. Always ask for the itemized receipt and see how much you are over charged. They manipulate you into getting a new number to use fake phone numbers to make money off accessories. Nothing is free no matter if they say it is. Nick treats his employees like sh*t. Don’t bother coming here the “kindness” is all a show so you can buy.
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October 2021 by Monique Richard Lopez
Alex was really helpful when i told him i was on a budget he gave me discounts on the phone and all the accessories we got from here
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September 2021 by Melissa Ramirez
Very clean excellent service...I always with J he's very helpful
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August 2021 by Raj Alla
The owner nick and his wife are rude and greedy. Always ask for the itemized receipt and see how much you are over charged. They manipulate you into getting a new number to use fake phone numbers to make money off accessories. Nothing is free no matter if they say it is. Nick treats his employees like sh*t. Don’t bother coming here the “kindness” is all a show so you can buy.
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June 2021 by Felipe Bautista Vasquez
Alex helped me
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June 2021 by Anabel Treviño
Alex helped me switch devices and my accounts from my old device to the new one
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June 2021 by Luis Garcia
Alex helped me when my account got locked
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June 2021 by Michael Jumper
Alex was very patient and helful..very good customer service
