Mega Furniture - SW Military is a furniture store known for its great selection, beautiful pieces, and helpful staff. Customers appreciate the friendly and patient service, especially from staff members like Ida Estrada, who go out of their way to ensure customers find what they want. The store offers convenient payment options, making shopping easier. During sales events, customers find good deals and can pay in cash, avoiding extra fees for delivery or financing. However, some customers find the prices a bit high and have experienced issues with damaged furniture deliveries, which were eventually resolved after speaking with management. Delivery charges can be expensive, with some paying around $150 even after purchasing over $1700 worth of furniture. Customer service is generally praised, especially when problems are addressed promptly. Some customers noted persistent sales pitches, such as repeated follow-ups or credit offers, although staff can also be helpful and respectful. Overall, the store is appreciated for its selection, sales, and helpful service, making it a go-to place for furniture shopping, especially during sales or special events.
Ida Estrada was very helpful and informative! We appreciate her service!
March 2024
Huge thanks to Ida for all her help and making things super easy ❤️
February 2024
ida was very helpful and patient with us she wanted to make sure what we got was what we wanted . thank you so much ida we will be back to buy more furniture
