Hello I tried calling their customer service for a resolution there is always a return or cancellation policy in every store so I expect for them to listen if somebody wants any change in their order so far i have tried couple of times and have not received an help back.
July 2023
I've went to ask to add patches to my lettermen since April 28th and i have gotten no feedback or an update on my lettermen jacket or anything and they even answer my calls or text to even know when i will get my jacket back. i do not recommend this place.
November 2021
Beautiful very expensive jacket, but sales people don't explain the sizing. Jacket was supposed to be at be at hip length not waist length. Sales person has no examples of jackets to try on just kinda has to quess where the lengths of jacket would fall. Now there's no exchanges and unable to wear.
