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October 2024 by Sandra Ramirez
Fred was extremely friendly and definitely knew his mattresses. Will purchase my next mattress from Mattress Firm again.
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October 2024 by George Priggins
Excellent buying experience. Eve, the manager was Super! She clearly and concisely explained and demonstrated the product and was very helpful in guiding me to the right decision.
Would highly recommend this location.
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October 2024 by Cathy Dillberg
Fantastic customer service
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October 2024 by John Doe
Welcoming and knowledgeable about the product. Didn’t feel pushed trying different mattresses but sharing my experience to what I was told help isolate what would work best for me.
Be sure to talk to Fred. Good dude and worked well with our budget.
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October 2024 by Courtney Evins
Eve was totally awesome and knowledgable! Best experience I've had shopping for a mattress. She made sure I tried everything that fit my needs to make my final decision and explained how the mattresses work. She was also very friendly and very thorough.
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September 2024 by Christine Hernandez
Sleep Expert, Fred was very knowledgeable and polite. He was able to answer all my questions and make suggestions without applying high pressure tactics. Overall it was a good experience and I wouldn't hesitate to shop there again.
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September 2024 by Rob Huizar
Eve was patient and informative…amazing customer service.
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September 2024 by veronica jaquez
David was very helpful and didn't make us feel rushed as we chose our mattress. Took his time even when other customers entered the store. Wonderful customer service! Can't wait to receive my new mattress!
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September 2024 by Kerry Selekman
Fast and thorough service! The representative was very knowledgeable and we were very satisfied with our new mattress.
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September 2024 by Alex Garces
Very easy process. Fred was very imformative and easy going. Ill be going back for my future purchases
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September 2024 by jai000061
My family and I had a very nice experience at Mattress Firm on Bandera. Staff was very friendly and very helpful. I would definitely recommend this store to anyone who is needing to purchase a mattress and I wouldn’t hesitate in returning in the future.
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September 2024 by Edwin Mojica
Today's transaction was excellent. It was conducted with courtesy and expertise. I highly recommend this establishment.
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September 2024 by qmangler
If I could give more stars I would. Fred was extremely helpful. We were between two beds and he gave the pros and cons for each bed and allowed us time alone to talk and come up with more questions and he answered them all. Very professional and knowledgeable about the store policy and mattresses. Will recommend to a friends and family.
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September 2024 by Brittany M
Eve and Fred were awesome! Eve was beyond helpful and took her time with us to make sure we found exactly what we were looking for.
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September 2024 by Donna ruiz
The sales rep David at Bandera Pointe was extremely helpful and answered all of our questions! Would recommend Mattress Firm highly!
