-
November 2024 by Joe Longoria
I’ve had an amazing experience at Cypress at Stone Oak Apartments! The property is incredibly well-maintained, with immaculate grounds that make it a pleasure to come home every day. The leasing office is spotless and welcoming, reflecting the high standards of the entire community. One of the highlights is definitely the breathtaking view of the golf course—it’s peaceful and adds a touch of luxury to daily life. I highly recommend this community to anyone looking for a clean, well-kept environment with scenic views.
-
November 2024 by Skully _
I can’t recommend Cypress at Stone Oak Apartments enough! From start to finish, my experience here has been nothing short of amazing, and much of that is thanks to Jaden, who went above and beyond to make the process seamless and enjoyable.
When I first visited the community, I was immediately impressed by the clean, well-maintained grounds and the peaceful, welcoming atmosphere. The location in Bexar County is perfect—close to everything I need while still feeling like a quiet retreat from the hustle and bustle. But what truly stood out was the customer service.
Jaden was instrumental in helping me secure my apartment, and I genuinely can’t thank him enough. From the first conversation, he was professional, knowledgeable, and incredibly patient. He took the time to understand exactly what I was looking for and provided thoughtful guidance at every step. Whether it was answering my countless questions, explaining the leasing process, or even helping me weigh my options, Jaden was always there with a smile and a willingness to assist.
What I appreciated most was how approachable and proactive Jaden was. He ensured that every detail was handled efficiently, and he made me feel confident in my decision to move forward. It’s rare to find someone so committed to their work and genuinely invested in making others feel valued.
Since moving in, I’ve continued to be impressed. The amenities here are top-notch, and the sense of community is incredible. I truly feel at home, and I credit a large part of that to the positive experience Jaden provided. If you’re looking for a new place to call home, I wholeheartedly recommend Cypress at Stone Oak Apartments—and if you have the chance to work with Jaden, you’re in excellent hands!
-
November 2024 by Dylan “Minecrafter” Patrick
Went in for a tour I had the pleasure of working with Jaden he was able to give me all the answers I needed and was very factual with all my questions I am strongly considering this place since all the staff are just incredible and offer amazing customer service
-
November 2024 by Luke Smith
I recently had the pleasure of visiting Cypress at Stone Oak Apartments, and I cannot say enough positive things about my experience. The golf course is absolutely stunning and immaculately maintained with beautiful landscaping that enhances every view. What truly made my visit exceptional, though, was the front office staff. They were not only welcoming but went above and beyond to ensure everything was perfect. A special shoutout to Jaden, who was especially helpful and attentive. Jaden’s professionalism and friendly demeanor made the entire process seamless, from providing information to addressing any questions I had.
-
October 2024 by Richard Camacho Jr.
Alfredo and Cassi made the move in experience nice and easy! All of my questions and concerns were addressed quickly and in a friendly manner. Things are going great!
-
October 2024 by Scotty Bales
The property is absolutely amazing and the staff is so wonderful
-
October 2024 by Stefan Monsouir
I chose this location because it fit my needs and the ladies in the office have been very helpful and took care of all my needs. Kim and Cassi were amazing and the complex is very quiet and comforting. The other residents have also been really friendly. I recommend this property to anyone who is looking for a quiet and relaxing place to live.
-
October 2024 by Brandon Mcward
The buildings all smell terrible. Each building has its own unique nasty smell. Dog urine, cigarette smoke, must, mold, desperately deployed air freshener to mask odors, etc. building 5 smells particularly like cigarette smoke. I would say this the building that they house the smoking tenants in but unfortunately a non smoker friend of mine had to live in this building.
Pool is constantly green and looks unsafe to swim in. The hot tub water caused your clothes to smell like rotten milk the day after you used it ( never did that again ). Trash is left strewn about the pool deck.
There was one maintenance man who I felt took his job seriously and would actively work to try to resolve these things. However he is one of a group and unfortunately he could not keep up with it by himself. In fact, this maintenance man told me that this complex is used as a training center for the management company so many techs are sent from around the country to train here. This was later confirmed as I asked one of the maintenance men and he said that is true and that he himself was training here.
Cypress at Stone oak will ensure you do NOT see a penny of your “security” deposit back. They will nickel and dime you until your entire deposit amount conveniently equal $0.00. Please read other reviews on google as they say the exact same thing.
The 5 star reviews on these platforms are paid reviews. We were asked to give a 5 star review when we signed up for the complex. The giftcard/credit sounded nice but how can I morally give an apartment complex a 5 star review before I have ever even lived in the place? How terrible of them to do this. It is very deceptive. I should have taken that as my first red flag warning.
Finally, after our first years lease neared expiration the leasing agent came into our apartment to offer us a “Early Bird Special!” The hilariously named special entailed a $500/mo rent increase. When I asked what in the world justified such an increase I was told “the market has increased” however all of the other apartments in the area had same size or bigger units available for the same or less than what we paid for the first year at cypress. 3 of of our neighbors we talked to were given the same ridiculous offer and all moved out. Beware they will do this to you too. They will lock you in for 1 year and then gouge you to renew.
Stay away from this place.
-
October 2024 by Ольга Церковная
This is an incredible experience, we are very grateful to Bela for her support and help. The apartments are beautiful, clean, comfortable and very friendly
-
October 2024 by egor filonenko
Great experience, very good service? additional respect to Bella for support ✌️?
-
October 2024 by Camilla Sacramento
DO NOT MOVE IN! Terrible, scamming with hidden fees that they do not show on the lease, terrible maintenance, terrible customer service. Paid $150 to a company to clean the apartment before moving out and they are charging me $150 in cleaning fee bc according to them, the apartment is not clean enough!!
By the way they gonna charge you $269 in fees every single month on top of your rent!!! They are ridiculous. Do not get scammed! ??
-
October 2024 by Zach Bailey
I took a tour with Kim and it was wonderful! She was very informed and kind. We are looking in advance for next year and she didn’t mind at all. We are hoping to come back and lease here with her next year!
-
October 2024 by Marcia Frazier
Alfredo did a great job showing me the property as well as explaining clearly what Cypress has to offer. I look forward to working with him in my transition from OK!
-
October 2024 by Ashley Castleberry
Cassi gave me a tour! She was great and had wonderful hospitality!
-
October 2024 by Gio Chanaba
This apartment complex is BEAUTIFUL! I stopped by the office to check out the complex and the staff was super nice and resourceful. Thanks!
