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August 2024 by Veronica Martinez
This review is way overdue about a month late, but last month I was in great need of a better auto policy because it felt like my premium was getting higher every other month. But then I finally listened to our friends recommendation to call the State Farm office and boy did Anthony really deliver! I was saving us $130 on just car insurance alone! He really took the time to listen to what I needed and explain each coverage before I made my decision, his patience and dedication to helping me find the best one really was exceptional service like no other! On a scale of 1 to 10, it’s a 20 for me! Thank you again, Anthony for everything !✨☺️
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July 2024 by Cinjoe Vidaurri
He helped me out on my insurance with 20% off.
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July 2024 by Maria Calderón
My advisor Antony was very attentive and patient with me, he helped me a lot thanks to his patience and dedication, I managed to insure my vehicle because he gave me several quotes and I was able to choose which of the state farm benefits could be used for what I can pay monthly again, thank you Antony for the help you gave me and for choosing a good insurance
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July 2024 by Regina Neeley
Damien was an absolute delight, professional and knowledgeable. He addressed all my questions and was very personable and kind. I so glad he was my agent! Damien needs a raise so we don't lose him!!
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July 2024 by Carrie's Adventures
Anthony helped me out so much today, he went over my account and helped me understand why my payment this month is how much it is. He took his time to look over, review my account and tell me why it is what it is. I truly appreciate his help today and also look forward to working with him in the future as well for my insurance needs.
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July 2024 by Carlo E Aparicio
Very disappointed with this office as far as customer service. At first, they will be as helpful as they can, but once you are enrolled in their insurance, it all goes bad. I will never recommend this insurance company again. I had so many issues with my policy and totally regret changing my insurance company from Allstate to State Farm. I recommend staying away from this office.
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June 2024 by D Falcon
I purchased a policy in November and paid 6 months in advance. My previous policy had cancelled and lapsed. I spoke to Chris on November 7th and asked him for a quote on a 6 month policy of the same vehicles plus renters insurance. He gave me a quote and I made sure it was for 6 months coverage, which it was, so I made the payment.
In March they phoned my husband and said the renewal was coming up on my policy and without questioning, he paid 3 months instead of 6. We recently received another phone call from Nancy asking for the remaining 3 month balance. I finally began looking into my policy and noticed that 6 months had not passed when they began asking for payment in March.
Finally spoke to Damien who informed me that on November 7th the company decided to reinstate instead of beginning a new policy so they paid 2 months back. So I actually only paid for 4 months of coverage. Damien stated that the company made that decision for me to keep loyalty discounts in the future!!
Needless to say ....I am livid. Who would make that choice for me without my knowledge!?
So now according to Damien, it's too late to correct anything and my only 2 choices are either pay or find another company to insure me. I didn't even mention the fact that in the past policy I had, they put an incorrect car. I had to fight them for a correction for months.
Please beware of this agency !!! It's not worth the frustration. Take your business elsewhere.
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June 2024 by Ambar L Perez
Mr. Damien G. was very courteous and knowledgeable in answering all of our questions regarding home and auto insurance. He was also extremely patient with all the back and forth information being shared electronically and super convenient for me due to my work schedule. I am pleased that our family was able to find a great rate and save some money in the process. Most definitely will be referring other family members and friends this agency.
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May 2024 by Hannah Garrison
I've always had an easy time working with the agents here - especially Damien! He's super nice, super friendly and patient; takes the time to explain how everything works. I even had an urgent issue pop up about a year ago, and I was a little frazzled about it. Damien was incredibly helpful, resourceful, and just all-around easy to work with. I can't thank him enough for his help in that moment.
I've recently been working with Anthony, and everything's been smooth sailing so far. He's been very patient with me and my many questions, and explains everything well.
I think I've had maybe one hiccup with autopay about a year ago. But that was resolved relatively quickly. Just a drop in the bucket, if you ask me.
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May 2024 by Ursula Garrison
Damian Garcia @ State Farm has always taken care of me and my family needs for home and auto protection. State Farm has the coverage I need. Damian Garcia and the agency have always been very attentive to my needs with quick responses and amazing knowledge of products and insurance. Highly recommend him and this agency
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May 2024 by Nathalia Ramos
I had a bad experience with this insurance company. If I can leave zero stars, I definitely would my husband and I went in person to get our insurance information and billing situated. We changed banks and needed our information updated, the gentleman that sits in the first desk to the left reassured us that all our information was correct and up to date. Come to find out nothing was ever updated and they were still using the bank information that was closed. We weren’t informed of anything up until they said our policy was going to get cancelled because the payments weren’t going through. This is a huge inconvenience for us, as we thought everything was taken care of and didn’t even get notified up until they want to close the policy. This insurance company should better communicate with their customers. I’m more upset because my husband and I took time off to go in person to set everything up and we were reassured everything was correct and up to date and come to find out nothing was updated correctly hence to why the payments never went through.
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May 2024 by Bobbie Austin
I’ve had State Farm before, but this office has passion. They have the drive that you’d expect from an insurance agency, and I’m happy I made the switch.
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May 2024 by Johnny Gonzalez
Damien was phenomenal. He was helpful, patient, and informative. I highly recommend.
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February 2024 by Li W
Mark & Damien rock!
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December 2023 by ann demiao
Damien is really helpful and patient with me. Thank you ?? for helping me clear things out with my accident. Will keep state farm as insurance.
