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April 2024 by Stephanie Estrada
So disgusted that when I go on their website and put in my height in my weight and the size that fits me from the store that I go to often and they tell me they don’t have my size. I understand I am plus size but that’s discrimination. We shouldn’t have to be skinny to shop at high-end stores.
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April 2024 by Aaron Herd
I spent $400 on 3 items. Go to put the shirt on today and I see this. Thanks a lot, guys.
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February 2024 by Erika Atilano
Didn't even get the gentlemen name, but he totally ignore me while in line, finished with the customer returning an item then did other things behind counter, truned around and went away. I guess my money was not good enough for the store, he greet other customers, I put the items back and walked out of the store, he was wearing a red cross body. Never going back to that store. BAD customer service.
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October 2023 by Christina Haley
Rob is amazing! He is a high caliber person. Fantastic customer service. Thanks for making me & my mother’s experience awesome! Much love to you!
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October 2023 by Katie Hargett
Love this location! I needed to exchange a sports bra and the staff was so friendly and helpful and accommodating! Lulu 4 life, thanks guys!!!
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July 2023 by Vu Luu
High price, but good quality. They also offer free tailoring. Secret...they give a 15% discount for first responders and healthcare employees.
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March 2023 by Veronica Baltimore
Love this store! Little pricy! Best quality clothes! Love the way it shapes my body! It is a hard addiction to quit once you get those first pair of leggings! I received the leggings as a gift, been hooked ever since.Attentive staff, but they did not provide exceptional customer service. Not bad, just not great (4 stars). It could have just been that it was the evening and a long day. No complaints.
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February 2023 by Janel F.
I needed to return a few items I purchased online, but haven't had time to re-pack them and go to the post office, so I decided on doing an exchange in-store since I was around the area. The workers were very helpful and welcoming, and overall gave good customer service. They helped with me with sizing -- which was a plus! I was able to exchange two nulu jackets for two pairs of shorts, two pairs of tops, a keychain, and still walked away with getting money back. SCORE! That was a first for me -- considering how expensive Lululemon is.
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February 2023 by Lieschen Gray
I had the pleasure of meeting Vanessa at the Lululemon, Quarry in SA TxShe made me feel so special and went above and beyond to help me. I don’t do too many Google reviews but she was so sweet and her customer service was impeccable!!Because of her, I will definitely go back to the store and shop, when I normally order everything online. I was having a very hard day and she definitely made it betterThank you Vanessa!!
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January 2023 by Maris S
Their customer service is above par. They helped me with my bra, leggings and hemming. Thank you so much for all your help. GO HERE INSTEAD AND NOT THE LA CANTERA LULULEMON store. If I could give a negative review in La Cantera branch, I would.
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December 2022 by steven rodriguez
Today when I went to shop I was stereotyped by almost every employee as I was shopping looking at things this one lady I believe her name is brandy or something like that was right next to me watching my every move. I was there with my mother she was on the other side of the store and saw that while I was looking at the socks on the wall that lady walked behind me and looked over my shoulder to see what I was doing. And when I would squat down anywhere in the men’s area right away an employee would come by and immediately ask if I needed any help. I noticed that they did not ask anyone else around me if they needed help. I’ve shopped at this store a few times before and I have the money to buy their stuff. After this incident I will never step foot into this store again.
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December 2022 by Marisol S
Their customer service is above par. They helped me with my bra, leggings and hemming. Thank you so much for all your help. GO HERE INSTEAD AND NOT THE LA CANTERA LULULEMON store. If I could give a negative review in La Cantera branch, I would.
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December 2022 by Diana M
I had the same experience as the reviewer MH! Went in with my partner and a female worker was making comments about his body to him. Very inappropriate behavior please have more respectful retail workers that work here.
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December 2022 by Diana
I had the same experience as the reviewer MH! Went in with my partner and a female worker was making comments about his body to him. Very inappropriate behavior please have more respectful retail workers that work here.
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December 2022 by Devin Winfield
So happy with the customer service here. I had two different guys who worked here hold my cardigan for me until I got to SA from out of town. Very kind of them to help. Now Shelby was amazing with helping me. It’s hard to figure out sizing without being there and she helped me find the right size and color. Not only did she help me buy my cardigan but she also recommended the charcoal gray one since it was on sale. Didn’t know I needed it until she told me about it. Lol. Thanks again to everyone at this store!
