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June 2024 by Judy Judy Rector
Love shopping here...formerly home Depot shopper and card holder until I learned the ceo will support trump EVEN IF CONVICTED!! So good for Lowe's...people very helpful and friendly.
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June 2024 by Yvette Perez
I wanted to share a very pleasant experience I had with an employee I just encounter while at your store. Oscar from lumber was very helpful, friendly, and a wonderful asset to your store. He helped me load lumber into my cart and went out of his way to help me load the lumber onto my truck. I just wanted to thank Oscar for his help today which made my experience today a very pleasant one. And I also wanted to also thank him for his service for our country. Thank you!
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June 2024 by Rugeles Gonzalez
I made a purchase in this store, they promised me a delivery date and they did not comply and they do not have the product available either in the store or in the warehouse, the truth is I do not recommend that anyone go through this due to the irresponsibility of poor service.
I made a purchase in this store, they promised me a delivery date and they did not fulfill it and they do not have the product available either in the store or the warehouse, the truth is that I do not recommend that anyone go through this due to the irresponsibility of bad service.
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June 2024 by Nicholas Hooper
Horrible service. If I could give a negative star rating I would. Not going in detail on the customer service I have received there in the last two years, let's just mention a delivery of sand I ordered. Ordered May 15. Delivery scheduled for May 17. Item listed as in stock. Delivery Postponed to May 21. Delivery Postponed to June 5. Delivery postponed to June 14, Now currently, delivery Postponed to June 21. Im sure it won't come then either. Blaming storms the first time. Claim they always say sand is in stock but have to get it from a vendor. Staff is zero help. I used to like Lowes being a Vet, now, I will no longer be shopping there and will inform all my friends and family the same. Home Depot is across the street, it is worth the extra 5 minute drive.
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June 2024 by airona rodriguez
Found the perfect color paints combo for my spa and left with a bonus chandelier ❤️
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June 2024 by Josue Roman
Customer service has 0 today in Lowe.
I work for this company of delivery… I went to return the item because the address of the customer was wrong. They won’t accept my return because supposedly they don’t know about this delivery company. The shocking was when the associate Chris told me that she don’t know nothing about it, and she was the one who first gave me the item to be delivered. The manager Juan neither. Home office please give them the training or at least the knowledge of all third parties company are working with Lowe or had contracted with you.
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June 2024 by Jason Baum
Good luck finding a cart. Then have fun checking yourself out at the register. This is not how Lowes used to be. Looks like I’ll stop supporting stores and shop online since I have to now do the work myself.
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June 2024 by m w
My preferred store-- most of what I want is available here, and they honor our veterans.
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May 2024 by nancy weast
Found everything I needed
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May 2024 by Anthony Arranaga
The best
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May 2024 by Chad Bergen
I hate that they don't have any actual cashiers... all self checkout except the Pro Desk. It's such a pain... especially when I'm doing supply runs and am buying a ton of stuff. On top of that, I've noticed the overall cleanliness, availability of stock, and customer service has plummeted at Lowes the last several years. Lowes was my go to for the longest time, but lately I've been going to Home Depot more and more.
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May 2024 by Tom Alexander
Had some good memorial day deals for rubber mulch. Plenty in stock.
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May 2024 by Sylvia Lyons
Don't appreciate only self service open. Asked for help. Did find item I was looking for on my own
Not enough people around to help customers. Always have to search for help.
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May 2024 by EDWARD “Rehsor One” PUENTE
The white lady white grey neck length hair giving promotional guttering out insulted me when I told her I wasn't interested by saying
" do you even have a house"
I just made sure to return the ceiling fan I bought instead of being rude in return
I live in a 2 story house with no trees over it by the way so there's no need for a gutter system I made sure to get a Home Depot credit card to buy all of our concrete projects
Even if I didn't have a home I still purchase what your store sells to work maybe in the homes around your area
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May 2024 by Chris Palmieri
We purchased a washer/dryer unit at Lowe's Alamo Ranch for a total price of over $3,000 dollars. It was delivered today(5/19/24) and the dryer does not work. We told the delivery driver 3 times we were refusing delivery and to return our old working units they had placed in their truck. The delivery driver spoke very little English told us ok then proceeded to drive off leaving us with a non-operational dryer and taking our old equipment without our consent. We never signed any acceptance or were provided anything to sign. We went back to the Alamo Ranch store to tell them what happened and they informed us there was nothing they could do and everything must go through a company called XDT. We were never told of this pre-purchase that Lowe's would not stand behind products and that everything has to go through a 3rd party. We bought the washer/dryer from Lowe's not from XDT. This is theft, the 3rd party company took our working units left us with a broken dryer after specifically telling them 3 times we were refusing delivery and to bring our old units back. Alex, the supervisor from flooring tried his best to assist but apparently Lowe's cannot do anything. Albert, the actual appliance supervisor did nothing to help us. We are now stuck with a broken dryer and no one from Lowe's can give us any ETA on when this will be resolved. A functional washer/dryer is something we need and use almost on a daily basis, this will create a hardship on us with Lowe's doing nothing to assist. This will likely be our last purchase from Lowe's.
