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July 2023 by Liz Crisostomo
Not happy with this company. No contact or explanation why they stopped working on my mortgage loan. Loan officer also stopped all communication. I went to another mortgage company had me pre approved for a higher loan amount and always stay in communication with me.
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May 2023 by T Jones
I originally applied for a home loan with this company, I felt like the loan officer Art was very unhelpful and seemed to me like he wasn’t interested in helping me! This guy was trying to tell me I was only bringing in 2100 dollars a month, why would I be applying for a home loan if that was my situation. Even after sending over my pay stubs Art was still trying to down play my income for whatever reason. I went with my realtors lender they had me approved in less than an hour. Today I closed on my first home!!!
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January 2023 by Austin Lee
I have had 32 calls from them today alone. I didn't apply for any loan and they won't stop calling me trying to sell me their loan to refinance my loan I am guessing for almost double the interest. I reached out to the attorney General as I am on the do not call registry. We will see who owes who.
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January 2023 by L VC
Not happy with this company. No contact or explanation why they stopped working on my mortgage loan. Loan officer also stopped all communication. I went to another mortgage company had me pre approved for a higher loan amount and always stay in communication with me.
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January 2023 by Sierra Mike
I had the pleasure to work with Amy Corona and she went above and beyond to help me! I’m so glad I chose Loan Depot, we closed sooner than expected!!!
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January 2023 by jill beam
They borderline harass you with phone calls daily. I received about 10 calls from them in one day! I should have told them to stop calling or I'd sue them for harassing me at work and at home. It's ridiculous the number of calls they made to me during the day. Blocking them didn't work. After this harassment I will never use them nor recommend them to anyone.
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January 2023 by Robert F
This company will lie to you to get you to apply if your on the fence! Don’t trust them they don’t care about damaging your credit they only want to profit off you!
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January 2022 by Dawn Shell
The worst! We made our payments, sent to address on the address on the payment coupon and Loan Depot said they did not receive our payment, yet they send thank you for your payment not on the billing statements. The payments are going to Imortgage and NO ONE, seems to know who is Imorgage or why Loan Depot is thanking us for payment, and the calling to say our payment was not received. It goes on and on.
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January 2022 by Patricia Cole
It takes a long time to refi with this company
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January 2022 by Estela Ura
highly recommend this lender!! if you planning to get a mortgage loan, this will be the best place to get it.. they provide you tips to improve your credit score if you need to ( i really needed it?) trust the process and your loan consultant!! shotout to my loan consultant que tambien habla español?? able to explain everything on both languages. thank you loan depot for letting my hubby and I accomplish our dream of being homeowners ❤️
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January 2022 by Joseph Montanaro
Pretty much incompetence from day 1! Took us a week beyond our original close date to actually close the loan. Once closed, it has been impossible to get tax documents because apparently they moved the funding loan to their in-house servicing (now that’s funny) and there is no record of our original loan? When I sent an email and explained that I needed tax documents, I included the mailing address to which my mortgage payments were sent. Their response? They changed my mailing address to the company’s own address—the address where I sent the loan payments!! Called and managed to fix that, but apparently there is no record of my “old loan.” The crack representative I spoke with told me to call a different phone number—I did and the automated system immediately switched my call to my new servicing center. Finally gave up and decided I would use the December mortgage statement as the documentation of the interest paid in 2020. This week I got a threatening letter saying “our records show your insurance has lapsed” and Loan Depot is going to buy an expensive policy since we don’t have coverage. No, you clowns, we are six months into the same policy we had when we took out the mortgage with you. Unfortunately, rates have jumped since we originally financed the purchase, but I’m going to look anyway. There is nothing quite like sitting on hold for 40 minutes listening to a message about how their customers are their #1 priority?! Boy, I’d hate to see how well the execute on their other priorities. Try a different lender!!
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January 2022 by Darrin Sonnier
Donna is the best! She is on top of every aspect of the process and keeps in constant communication!
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January 2022 by rene balli
Lied about price to try and get me to sign. They told me a lower price and then all of a sudden it $200 before signing. Scummy company. Leslie Perez is a lying cheat
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January 2022 by Nathan K.
slow, gets your hopes up, makes excuses not to give you a loan, works from home and don't answer emails. failures.
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January 2022 by Nancy Ramos
I definitely recommend Lian Depot. The experience of buying my first home was outstanding!!
