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June 2023 by Mel Mel
No actual bloodwork is done at this location any longer. The phlebotomist travels to different offices or can apparently even make house calls.I have been trying to book an appointment for bloodwork with Livingston for over a week now. Completely unresponsive. Impossible to book an appointment with. All this place does is give you the run around and says that someone will call you back. The phone lines are always down or the website to book appts is always down. I took time off work to go to their office in person to drop of the panel order request and was told someone would call me. Nothing. I have called every single day to try and set up a time to get the blood panel done. I left numerous voicemails. Still nothing. I called again earlier today and was told someone named Mark would call me to get things taken care of. They are now closed for the day with no callback yet again. It really should not be this difficult to set up an appointment.Also the hours on their page are not accurate. They are closed on Saturdays.Don’t waste your time with this place. Go through Quest or pretty much any other office.
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October 2022 by Genavie Perez
I booked my appointment through laso Health and everything went great. The lab tech was friendly and fast. It didn’t hurt and she was able to find my vein in the 1st try. They sent me my results via email in a timely manner. Would definitely recommend.
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September 2022 by Genavie Garcia
I booked my appointment through laso Health and everything went great. The lab tech was friendly and fast. It didn’t hurt and she was able to find my vein in the 1st try. They sent me my results via email in a timely manner. Would definitely recommend.
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September 2022 by Andrew Litaker
Fast, reliable results. Have used their services for covid testing and bloodwork. Very personalized approach to a lab
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March 2022 by Emailman Boofboi
2nd Update: 6 months have passed and still no response. Most likely selling your information for profit.Update: 3 weeks has now passed and still unable to get ahold of company or receive test results.Original: Unable to get ahold of company after multiple attempts. No results given from test after a week. "Guaranteed 24 hour test results" is false.
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January 2022 by Cynthia Kempe
WARNING!!! Do not count on this lab to deliver same-day results. Despite paying the full price of $199.99 for results before seeing my grandchildren on Christmas, I did not receive any test results. I called the lab as soon as they were open after Christmas, and they claim to have my test results and are willing to send them. But what good are they to me now? I entered into a good faith contract with them to provide a service, and they did not deliver.
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January 2022 by Linda Edinburgh
I got a covid pcr test from another location in which they use livington labs to complete results. According to the clinic I went to they emailed them twice and spoke to manager and I have now called them twice leaving two vm. No response no results! My son now has to miss 4 more days of school to complete 10 day required quarantine if not negative pcr results is given. Very unprofessional! Not happy!
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January 2022 by Teresa
I took a test at 9:30 am for a 24hr PCR test and paid $199.99 including $30 extra for expedited (8hr or less) results. I had to email and call twice and at 3:50pm the next day I received a return phone call. It was Christmas, but there was nothing noted on the payment site that anything would be delayed due to the holiday. My email was verified as being correct and results were sent during the call. I politely asked for at least the $30 back since it was a correct email address. I was told I would not be refunded because they did complete the test on time. I missed Christmas Eve with the family because I did not receive any results although I did receive all other emails that day so it was probably not my email, or WiFi or anything else other than their system or human error. $30 was all I asked for when really I should’ve asked for $199.99 because it wasn’t even within 24 hours.
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January 2022 by Kenny Lee
Livingston Lab is great. They are very professional and deliver in a timely manor! I have a great experience every time. Doing business with them.
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January 2022 by Jamie Pagan
I would like to give a shout out to Daymon for going above and beyond on getting my results in the evening before my flight the next day. I was told that I would get my results in 24 hours and was worried that we wouldn't make it for our flight, but Daymon stepped it up and I received my results within a few hours. Thank You man and God Bless You.?
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October 2021 by Kile W.
I and a co-worker needed a quick covid test for work. We got the test on a Friday at 9:00 AM, and needed results before work on Monday. We chose the 24 hour option ($339 for two tests). We did not receive our results. I tried to call several times, and no answer. Finally, 1 week later they answered the phone. They claimed to have emailed the results the same day, and asked me to check my spam filters. Spam filters showed nothing. They emailed both results "again" (one address was to a business email, the other to a personal email), and both were received almost immediately. I do not believe that they sent them at all originally. If you need results quickly, I would strongly recommend you not choose this company.
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September 2021 by Oscar G
Made appointment for J&J vaccine and confirmed availability by phone. Arrived at appointment date/time, and am told they are all out of the vaccine. Why on earth would they accept an appointment and not keep doses on hand to service their appointments? And their website says to schedule an appointment! Absolutely useless place.
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September 2021 by CH
Got 24hour COVID tested, and they sent the result within few hours. Unfortunately it’s password protected and they didn’t send me the password. Now it’s Saturday evening and I’ll have to wait until Monday to find out the results of 24 hour test result because of their oversight.
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August 2021 by Caroline
Scheduled and paid online for a COVID test to get there and be told that they close 20 minutes before set appointment. I even received a confirmation of my appointment. instead of honoring their mistake, they left and told me to call the office number on Monday. My credit card was already charged!!!! Not a serious business and totally unprofessional.
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August 2021 by Mary H.
I paid $169.99 for a COVID test with results promised in 24 hours. That was 36 hours ago. Don't believe them, they lie! Called and left messages, but no call back. Find another lab that will do what they promise.
