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March 2024 by Paul Allen
Crystal was awesome. So kind and knowledgeable about the facility. She was able to get us the perfect space.
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March 2024 by Justin Reyes
Honestly, Krystal was helpful and friendly in explaining everything; however, Life Storage as a company has given me issues since its merger with Extra Space Storage. Every few months, the rent keeps increasing, and it’s due to the current market values. I previously had a unit here and never had any issues, but with the merger, I’ve had numerous problems…never with the front desk people. They’ve been helpful and tried to resolve the situation. As a company, rent should not be raised every few months. Make sure you know they do this before you rent at this location!! The comments on Google say they are trying to provide a “clean and secure facility”; however, two windows are broken near the units in the front making me question the security…
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March 2024 by Agi Ro
The Black Friday deal was pretty epic and so was the one employee I saw throughout my few months as a customer, but the fact that mice or rats got into my storage and pooped everywhere was pretty awful. I lost some belongings due to the poop being all over my unit. I hoped that choosing an indoor temp controlled unit would've been safer but that was not the case.
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March 2024 by Deborah Mcelreath
The experience was so productive and professional. I really appreciate Claudia’s help. Looking forward to moving in soon!
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March 2024 by Freddie Bustillo
Excellent customer service
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March 2024 by Justin Garcia
Great customer service!
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March 2024 by Anna Salazar
I rented the unit a couple of weeks ago and managed to lose my pass code, I went to the front office and they were very friendly and willing to help! Also, we got a better price and location than the public storage on the freeway nearby so we are very happy with our experience here!
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March 2024 by Mark Walker
The staff is always very helpful and friendly. The location and the hours serve my needs very well.
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March 2024 by Kelli Reed
Alice was FANTASTIC! ❤️ This facility is always clean.
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March 2024 by Mary E Livingston
I can only say great things about Krystal Cabrera at the Broadway location! I have been a customer for many years and she has been hands down the most helpful! She is very knowledgeable, always polite and goes above and beyond for an excellent customer experience.
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March 2024 by Miss Sunshine!
Krystal is amazing! She knows the property. She was confident at answering my questions, I will be renting from this location
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March 2024 by John Dorsey
Krystal was extremely helpful and made the process very pleasant. I will say that your web access made it seem like it was a little misleading with the prices shown. I appreciate Krystal explaining this and she found the best deal for us. All around was pleased by the experience and thank you to Krystal one more time.
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March 2024 by Whitney Smith
Everyone is so friendly and helpful!
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March 2024 by Jfmh
The staff at life storage has been very kind and helpful. Every time I needed something they were more than willing to accommodate me and are always friendly and courteous. I couldn't have hoped for a better experience
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March 2024 by guadalupe pesina
It's very affordable and it's easy to get their.
