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January 2024 by Jay Nelson
I found Larson's while on hold waiting for another shop to return to me with an estimate for some work I needed. Pete was most helpful and provided a fairly unique solution to one of my problems - I was impressed. I was more impressed when their estimate for the work arrived and was a little over 10% lower than I'd estimated via some other tools. Given all the stars sprinkled throughout their reviews ... I'd imagined I'd found nirvana in the world of auto mechanics.Alas, the day came for my truck to arrive at the shop, receive a final evaluation of necessary work, negotiate around what would be done, etc. Their very thorough free evaluation discovered some disturbing information from prior mechanics' work and left me like most of these reports on an old vehicle ... optimistic, yet concerned.When we arrived at the same work I'd asked to be quoted earlier, I was surprised to learn it was a different, higher price. I waited for an explanation of the difference and didn't receive one... until I asked. I received a quick and rather glib ... "we forgot one of the parts" reply. I can appreciate errors being made, what I didn't expect was to be the one who realized a difference existed and had to ask for the explanation.I've not read every review for Larson's to know if this is a pattern with them, I can say I will be very sensitive to it if/when I decide to return for more work. Part of the reason I chose them was their very fair pricing in the initial estimate.In the end, my vehicle was repaired and drives as expected following the work they performed. For all of the 10 miles its been used - everything is wonderful.
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November 2023 by pjay parker
It had been a very long stressful day and somehow I needed to replace a battery in the most awkard of places, today. With no phone call or appointment I was greeted like I had been there a hundred times. They were able to take care of my vehicle and provide me with a reasonable quote for some other repairs I'm going to need.From the moment you walk in the door you know you've found your forever mechanic! From the front desk through the garage you are treated with respect and kindness. Quality customer service has not been lost at Larson's!!Can't thank them enough for being so professional and courteous!!
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November 2023 by Amy Hubbard
I came to Larson’s seeking a second opinion, and I am so happy that I did! From my first phone call to the end of service Larson’s went above and beyond to help me.As a woman the last thing I need when dealing with car trouble is someone talking down to me or trying to take advantage for money. This is a common issue but is NOT the case for Larson’s.Everyone here is incredibly kind and respectful.I highly recommend them to anyone (but especially other women) <3
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September 2023 by Stacey Parry
The dealership had told me I needed to replace the control arm on my vehicle, I wanted a second opinion and I took my car to Larson’s and told them what the dealership had told me. They were able to get my vehicle in the next day which was great. Upon a thorough inspection with pictures also, they advised me it was simple wear and tear of the control bar but didn’t recommend it be replaced at this time. They did mention the stabilizer bar was what was causing the noise that my car was making while driving and the alignment was way off. I spoke with Tracy who was very knowledgeable, she let me know some others things that would need fixed in the near future and gave me pricing for everything they were recommending. I didn’t feel pressure at all to fix it all because I just couldn’t afford everything. I let them know what I would like fixed and they had it finished by the next afternoon. I will definitely be a return customer. I believe John was the one who called me the next week to thank me for letting them work on my vehicle. I thought that was nice.Services: Steering & suspension replacement
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September 2023 by kevin howley
Went in there with vague and cryptic descriptions of the issues my wife's car was having. They diagnosed and fixed it super quick. The car is smoother, quieter and rides so much better. Will be using them from now on.
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September 2023 by Austin Stone
Always great, transparent service! They are very thorough with keeping you updated on your vehicle.
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August 2023 by Peggy Sue Wilson
We continue to trust and rely on Larson's to keep our vehicles in tip-top shape. My engine light came on with this 105+ heat and they were quick to run to the codes to make sure I wasn't going to break down on the highway. We were able to schedule a time to replace my worn out catalytic converter on my 2000 Honda Accord. We love Pete and the whole team! Don't get scammed by others - go to a trusted mechanic!
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June 2023 by Joe P.
My first time using this shop as they were up to the task of working on my vintage automobile. Work was expedient, well done, and fairly priced. I will def be using them in the future. They communicated throughout the entire process and that was appreciated.
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April 2023 by Ramie Martinez
We are first time customers that had major issues with my wife's 2008 dodge charger. We needed many things fixed, timing chains, motor mounts, tune up, rear main seal ,broken stud bold on head, oil change, multiple oil leaks, brake flush, coolant change ECT, Thank you Larson family for helping get our car back on the road. Big shout out to Tracy, John and especially Bill. We will be customers for life. I'm telling everyone we know to go and see you. Ramie & Carol MartinezServices: Auto emissions testing
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March 2023 by Steffany Zepeda
This business is amazing. I took it in and they called me within 2 hours to let me know what was wrong with my vehicle. Tracy was amazing and so sweet. She would call to keep me updated with my car. My car is now fixed and it feels like it’s running better. All it takes is for professionals to take a look at it to see what was wrong with it, and that’s exactly what the Larson’s Automotive team did. I definitely recommend this place of business. I will be be coming back!!Services: Wheel alignment
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February 2023 by Mick McK
It's nice to have a mechanic who is honest and transparent. They've done exceptional work for me and I would recommend them to anyone I know!Services: General repairs & maintenance
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January 2023 by jacob caballeros
2013 Ford Explorer water pump needed repair. Excellent service done on it, staff very informative (advised on repairs before work was done) and work was done ahead of scheduled time. Ran the vehicle a few days to make sure everything was ok, and am very satisfied with the work done. Would definitely use their services again.Service: Auto water leak repair
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November 2022 by Grant
They are very professional and detail oriented. My truck required one time use bolts to be replaced when changing the transmission filter and rather than skipping that important step, they ordered the bolts from the dealer and replaced them per the factory repair information. The owner is present in the shop and is available in the event that any issues arise. Overall, I'm happy with the service I received and plan to return as needed in the future.Services: Wheel alignment
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November 2022 by timiers
Ive been using Larson Automotive for several years now. They are always friendly, helpful, and honest. The quality of work is always great. They dont cut corners ever. The communication is also excellent too. Can not say enough about how great the Larsons are and the crew.
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November 2022 by Matt Miller
Hands down the BEST place to take your vehicle if it needs to be repaired or fixed. I have sold cars for 5 years and worked as a automotive tech for 2 and I have been amazed at how fast and reliable Larson's has been with not one, not two, but ALL of our vehicles. After calling multiple shops they ended up saving me about $800-1000 on a A/C repair on my Toyota and it has been running great ever since. I will not be going to any other repair shop for as long as they are open. Thank you again for treating me and my family so good and being so honest and upfront about yalls work. Again 10/10 Service is Excellent do not go anywhere else! Thank you - The Miller FamilyServices: Auto engine diagnostic
