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January 2024 by Janet Murphy
I ordered online & I was a little early for pick up. I was given attitude immediately & was told "it's supposed to be ready at 5:16" but she was very rude about it. I also asked if the pickles could be removed from a sandwich & the cashier & one of the line acted like it was the biggest inconvenience! They had a conversation about it & were making comments right in front of me! It made me upset & uncomfortable ? I didn't get a name but it happened on January 1, 2024 between 5 & 6 pm. I haven't been here in awhile & I DONT recommend this place at all. The rude employees will ruin your mood & your meal. Not to mention, I tried to be as polite as possible, just to get attitude! It also wasn't even busy. When I pulled up, I was the only customer. I will not go back. Tell your friends!
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December 2023 by Diana Sanchez
Very good experience and good food.
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November 2023 by Leticia Uriegas
Got the 20 dollar fill up everything was cold?. Added a few more things mind you KFC is expensive they can at least make sure everything is fresh!! What a waste of money. Drive thru girl looked bored no smile no thank you nothing just a pothead
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November 2023 by J Charisse Sandberg
The only reason this place has an overall one star is because the store is much cuter than the one near me, in Helotes. The chicken was such a greasy mess, when I reached into the box, that I actually pulled over & Turned On the Light! OMGosh!! It actually was worse than I expected, from the greasy touch of it. It was so greasy that the crispy part was Sliding Off from So Much Grease. I literally could not eat the crispy part. It was a disintegrating Gross mess. The bottom of the box was coated in a Very Thick thick layer of grease. The chicken was somewhatbarnacle.The woman also told me that I had to get a drink with the 2-piece box. Maybe that is true.I once bought a family meal that was okay, in Helotes, so I think someone is just dumping the chicken in the box, without draining it, here. I don't think the cook needs to be fired, necessarily. I think he needs to be taught to drain the chicken.Even if the chicken had been good, not being able to subtract out the drink made my meal $8.97, which is, to me, too much. It is high to the extent that most people will choose Whataburger.Bush's, where are you? Can you get a store by Palo Alto College?
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September 2023 by Rob Knight
The food taste ok but the chicken pcs are very small. I left hungry. Will not return. Also tables are not clean, floor is dirty. I see paper on the floor n crumbs on the tables. Cashier was not very friendly...
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September 2023 by Joel Ch
Always forgets ketchup and charges for gravy that should already come with chicken
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September 2023 by Celedino Saldana III
It's usually a good place to go to. Great food, but this time waited 30 minutes only to be told another 30 minutes. Ordered from the app so no refund just a number to corporate to call in. no sorry no nothing just watching other ppl get there orders.
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September 2023 by Fred Costilla
You order online on the app then the Aptos using your order is ready for pickup you go to pick it up if you order was not ready did they have no chicken and would have to wait another 45 minutes for extra crispy I told him to give me whatever chicken they have they said they had no chicken what kind of chicken place doesn't have any chicken ready this is the second time it's happened to me will never go there again
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August 2023 by Jennifer Garza
Tenders were small little like if they were cute slip side ways tenders were tough and very dryfries were old and greasy and very hard endsMy special needs son didn't eat them which he went to bed with out dinner and I didn't like that at all since I paid 27.69 for are meals. I feel the employees shouldn't have been just talking about their personal lives and cook food for the paying customers that waited in line for a while thinking the wait was for fresh food not food that's been there probably for hoursI will not go to this kfc since I waste my time and money
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August 2023 by Eric Rodriguez
Service while dining inside is different from drive-thru.
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August 2023 by El Innombrable
Older people look more committed to work than the same young people ??♂️
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August 2023 by Dave C
The food was good. A bit pricey. Service was good. Restaurant was clean.
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August 2023 by John Hernandez
No ac and bucket of chicken was so soggy it didn't even have crust on it it all slid off pretty much all the time I go to ant KFC it's always soggy they should let them drain on rack before serving but I guess it's all about speed not
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July 2023 by irene damas
A/C was not working. Other than that everything was great. Love KFC ? ? just hate the price. With this economy it's a luxury to be able to afford it.
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July 2023 by Eric
Online order is a joke! They take forever! Food was sub par!
