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March 2024 by Cheryl Clark
Bobby was exceptionally courteous to me and his staff members. He went the extra mile to assist me with my watch batteries & warranty. I will definitely return & thank you for the great customer service!!
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March 2024 by Joshua Sealey
The experience here at this Kay Jewelers was second to none. We were helped by Tabbatha and she made the experience feel truly special! She helped me and my fiancé design a custom ring over the course of several months. She was always available to help with any questions or concerns either in person or on the phone. She helped us create the ring of my now wife's dreams for the best possible price. Every time we went to the store she greeted us with a smile and was excited to work with us. By the end of the experience, she felt more like a friend than anything! Tabbatha is truly one-of-a-kind and deserves praise on all fronts. She made creating a ring go from a simple transaction to an experience we will never forget!
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March 2024 by Keri Reynolds
I've had a ring resized here before, it was a wonderful experience, and only $100. I went in again to resize some more rings that I inherited, and the helper was so snooty and rude. Then, each ring was almost $200 to resize each, and she basically told us they didn't want to do it and to go somewhere else, but if I really wanted them to, they would do it. Hell no, I'm not spending our hard earned money on a place that treats us like that. She also told us they couldn't fix one that was broken. Well, we ended up going to a different jeweler in the quarry, and they're much cheaper AND they can fix the broken ring. They were also so helpful and kind. I'd much rather spend our money there. So thanks for telling us to leave, I guess!
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February 2024 by Madam Kayfive
The customer service I receive here is unmatched. It doesn’t matter how many questions I have, how much jewelry I try on or how much I hesitate. They are so kind and patient and hilarious! They definitely get me. I always recommend the quarry location to anyone who asks. Between Bobby’s Spence of humor and Kassandra’s kindness, it’s an experience you won’t forget. I never once felt pressured by them to purchase anything. (I did all the pressuring myself cause I’m a ball of anxiety, lol). Yesterday I had to bring my son to the LeVian trunk show and they were so nice to him, offered water, snacks and conversation. The jewelry designer took time to help me personally and design a ring just for me on the spot! My own custom piece!! You can’t get that anywhere. There are no credit apps in your face, no salesperson chasing you to buy. Just a chill environment. I will always shop for my jewelry at Kay in the quarry! Thank you everyone for your kindness and for the whole experience!
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February 2024 by Aaron Tucker
Tabitha was a great sales person and she will be our person to deal with from here on out. Being our first levian show was a great experience. I highly recommend this Kay's and Tabitha for any of your jewelry needs.
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January 2024 by Edgar Grubb
Wonderful and professional service. Thanks!!!!
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January 2024 by Noey Lujan
Tabitha is a very intellectual & sweet sales associate. She answered all of my questions thoroughly and did her best to find a solution in regards to my tennis chain being broken. I will note my jewelry has been sent off on multiple occasions and hasn’t came back in the condition I had left it in. I have been extremely unhappy with Kay Jewelers, but thanks to Tab I left today a happy customer.
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January 2024 by jaden cortez
She was the absolute best I have had the biggest issue with my bracelet and couldn’t seem to get help from any Kay’s near me. She sat down with me for half an hour just trying to come up with a solution and once we found once she typed out a whole paragraph description to the jewelers as to what I wanted. Seriously the best customer service!
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December 2023 by Jaelyn
Shannon and Tabitha were very helpful and lovely! Oh and Bobby too! Very funny and super knowledgeable! Make sure you get that insurance though tehe. Tabitha was a sweetheart with great energy as well!
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December 2023 by Haley Ripps
Tabbatha AKA Ms. Kay was absolutely amazing! She provided exceptional customer service and had a great personality! She went above and beyond to help me with such a special purchase. She was very knowledgable and patient as we were exploring different options. It was an exciting time especially with the sales going on for Black Friday. We are very happy with our purchase, and it's all thanks to Tabbatha's expertise and dedication. Highly recommend her for anyone looking for a truly special jewelry shopping experience! She is THE Ms. Kay! ⭐⭐⭐⭐⭐ 5 Stars!!
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December 2023 by David Raposo
I had an amazing experience at Kay Jewelers, thanks to Tabatha. She was not only knowledgeable but also took a genuine interest in my story and preferences. Tabatha's personalized attention made the entire process enjoyable and memorable. I highly recommend Kay Jewelers at the Quarry for the amazing customer service. Ask for Tabatha – she made my visit truly special!...radio;)
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December 2023 by Christina Raposo
Tabitha is truly amazing! She listened, was incredibly patient and found exactly what we were looking for. She made our experience unique and so special. We absolutely wouldn’t have wanted it any other way. Thank you from the bottom of our hearts!
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December 2023 by Roy Raposo
My father was a jeweler his entire life, and not having to ever work with another jeweler, Tabitha was absolutely amazing to work with! She was so impressive with her knowledge, sense of style, attention to detail, and personalization. Coming from a family of jewelers, I couldn't recommend Tabitha any more. We absolutely loved her!"Radio"
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December 2023 by Monica Leal
Customer service staff was friendly and helpful. Jewlery is beautiful and cleaned to sparkle. Just please next time call to let customers know when jewelery is ready.
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October 2023 by James Moszee
Went there to get my wife something for her 75th birthday and the experience was really great the young lady that helped us was knowledgeable and friendly and really took time with us and really helpful we are faithful customers and will keep going back thank you Kay Jewelers.
