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March 2024 by Jacqueline Aguilar
This stupid store takes away your receipt in purpose just so you won’t be able to return something. They do that in every single journey store, never shopping here again!
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February 2024 by Shauntelle Cisneros
I just left this store, as a very unsatisfied customer. I had to argue with a store manager about honoring the price that was on the shoe and he was stubborn about it. So in the process of returning the shoe Justin another manager said he would but said it with such attitude. I just cancelled my purchase. No customer service from management or gabby their cashier. They need to be retrained on their customer service. I’m never going back there again! I’ll take my business where they appreciate their customers.
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February 2024 by Tru Tru
Everything in the store was nice. Well mannered staff and interactions. Sadly didn't have a pair in my size that which I wanted,but luckily did have the other pair size in various sizes that I had needed. Thank You Journey's. Sweet in store product stock for a quick stop shop.
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February 2024 by Paulina
yea the inventory sucks if you call and ask for something in their inventory they will say they have it and then you go to the store and they don’t but they offer another store that does and then that one doesn’t either. Lame!!
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August 2023 by Jennifer Sanchez
Pertty nice woman she asked if we had Rewards & she took 10 % off
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February 2023 by Corina Ambriz
Awesome friendly & very helpful employees..love this place
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January 2023 by Bird City Gaming
Helpful staff with great attitude. Great selection of shoes for the children.
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May 2022 by Vikkee S
I would like to take a moment to say this store at South Park is the Best!!As soon as me and my 3 little boys walked in everyone greeted us from each pass through the store. As soon as we walked in it got even busier. A mother of 3 boys I'm not a big fan of the mall, but this experience was such great customer service. The sales young man George helped us above and beyond with such patience. I was dealing with an app and he not once said he didn't know, he continued to help me. Another young man Angel assisted. Each of them with a smile and superb customer service. I thought for sure they'd give up soon, but to my surprise they followed through. They introduced me to a young lady who was another manager making sure our process was going well. It's hard to find people with a great attitude and patience. I told my boys that I'd be proud of them If I was their mother since they had such respect and showed kindness. I was able to purchase my boys shoes, and they walked away happy. Thank you to this team for being so polite and AMAZING. You truly deserve 5+stars. I hope everyone is able to shop with a great experience as we did. Thank you may the Lord bless that Team.Thank you George, and thank you Angel for your patience.
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May 2022 by Raquel White
I don’t even know where to begin . I love this Journey’s . I love the staff their so friendly. Jorge is my favorite he makes you feel like you’ve known each other forever. He helps you with anything you need . I’ve gone 3 times in 2 weeks . I swear it feels like home . Oh yes can’t leave out the manager he’s a cutie very nice . I’m telling you this is the place to get your Van’s, converse etc. you are gonna want to keep coming back they have got the right staff . You won’t find this kind of service anywhere . You should definitely go check them out . Go buy some shoes people you won’t regret it . You’ll love the staff !!!
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April 2022 by George Guzman
Your associate Jorge Gonzales was fantastic. His charisma his personality and his salesmanship are all top-notch. He’s definitely an asset to your company and he’s the reason I spent $220 there. I really wanted a pair of Dr. Martens I wasn’t sure if I was gonna purchase them at Journeys but after talking with Jorge he schooled me on docs so I ended up purchasing them. As long as he’s there I will continue to go there for all my footwear needs.
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December 2021 by Tasha B.
On 12/23 My daughter and I was helped by a young man named Fabian. The store was very busy with everyone trying to do their last minute Christmas shopping but Fabian did not let that stop him from giving us quality service. The costumer service we received definitely made the drive in rush hr traffic worth it.
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October 2021 by Destanii Blake
Great service!! Got exactly what I wanted and they held a pair for me the next day
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August 2021 by Sagadroid
Found my girls backpacks...and all of their shoes. Staff was SUPER helpful. I have 6 kids and they made me feel like I was not bothering them at all.
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August 2021 by Monica McKnight
Awesome experience. George was the one helping us, for a gift purchase, and he took out shoe after shoe for us to vacillate over. He was super helpful and a great employee!
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July 2021 by Bill Whitley
Went here with kids. Staff went way beyond the normal mall effort. Polite. Quick. Store was also very clean.