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October 2024 by DropForgedSurvival
I have needed to buy a suit as every man should for awhile now. The Salesman Jason Broussard was/ is an absolute class act. His patience, professionalism, and understanding for what my needs were in my desire for the type of suit i wanted was the sole reason i landed and stayed with Johnston and Murphy. Their Shoes are Epically Comfortable and the Tech fabric the blazer (sport coat) was made from was a surefire winner. I’m definitely outfitting much more of my wardrobe here in the future as well as my two boys for their dress clothes.
If comfort is your game… COME HERE!
You will Not be Disappointed in Jason or the Stores Footwear / Clothing!
10 out of 10 I do recommend!
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July 2024 by Evelyn Ruiz
I ordered some women shoes online and they did not fit. The return/exchange policy was a wonderful experience at the store with Santiago. He explained on how the process is and was able to assist me where I ordered another pair and got some shirts for my husband as he informed me about their promotion and quality of clothes.
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July 2024 by Amanda Ponce
Came by to return a shirt my husband did not like. The sales associate had the audacity to ask me if I put the tag back on myself. I’ve never been so insulted. My husband doesn’t like the style and now we don’t like the service. Never again and (insert profanity here)
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May 2024 by Jason Rodriguez
Walked in expecting to look around and walk out. Found a pair of shoes I really liked and had Juan assist me in finding the right size, color, and type. He was very knowledgeable and easy to work with. Next time I stop in I will be asking for Juan for any assistance.
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April 2024 by Scott Sharpe
I travel alot for business and have been in numerous J&Ms and the North Star location has been the BEST by far. Great Inventory, newest selection and outstanding customer service. Ric Fernandez knew exactly what I was looking for and did an outstanding job of providing the shoes I was looking for. GREAT JOB Ric. If you want Mens's comfortable, stylish, durable shoes, Ask for Ric at the Northstar J&M
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April 2024 by Matthew Sims
Felt like I was at a car dealership! I have a large size so I called and asked if they had my size in stock. On the phone the guy said he couldn’t look by size but only individually by style. He then said they stock my size. I asked if they currently had my size, he said they did. I got there the guy that helped me Ric said they did not have any of those sizes in stock and they had shipped them all to the outlet stores. He then said he could order me what I wanted and they would ship them to the store, whatever style I want. I said ok. He put me in that metal foot measuring thing which is completely useless. He told me my foot was smaller than I thought. I insisted I knew what shoe size I wore. At this point I was kind of done with this whole thing. They didn’t have anything for me to try on and he was only able to offer one plain style that he could order. I said I was going to keep looking around and if I could call him to order the shoes for me if I wanted them. He said I had to physically come into the store to order the shoes. I know it is hard to find shoes I my size so I’m used to coming up short on finding shoes but this was just not good customer service.
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March 2024 by Andrew Arguijo
Santiago, Juan and David were very helpful and patient with me when I needed some new footwear. They offered me a variety of styles and were upfront with prices. Great team they gave there.
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February 2024 by Rene Gutierrez
Great and amazing place! The team there makes you feel welcomed and appreciated. Hands down amazing customer service.
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January 2024 by Andrew Osborn
Always great service and products. Best shoes and clothes for the mid tier grade but look like a million in their wears!
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September 2023 by Morgan Ferry
Great section and staff!
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June 2023 by Manuel Johnson (Manny)
Good place
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April 2023 by Roger Zuehl
THE STORE WAS GOOD! CLOTHING WAS VERY GOOD! SERVICE WAS GOOD BUT THE WORKERS SEEMED HALF MAD IT TOOKAWHILE TO DESIDE WHAT I WANTED!
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April 2023 by Mosaed Al-Obaid
One of the best branches for Johnston & Murphy, the seller welcomed us and provided the best guidance and offered us a good service to find the right vest size in different store at different city in our way. And I was able to buy it from there.
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April 2022 by Pete Marcell
Awesome shop. Very helpful service, and an excellent selection of shoes and clothing.
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December 2021 by Dominic Velarde
Attentive and helpful staff offering many options to make a gift purchase even if the particular item was out of stock in store
