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February 2024 by josh donald
at 02/11/2024 I went to this location in the afternoon. Very unhappy workers, not enough workers, and very unsatisfying service. I went there for a simple links watch adjustment to fit my wrist and the unhappy worker told me they "didn't" have the tools. You are telling me; you work at store selling watches but do not prepare for a situation when a customer comes in with a links watch needing a adjustment? and not only that they didn't at least recommend me a place I could go to. The only option they told me was to keep it or return it. I went back first floor disappointed when I saw a kiosk called "ENDLESS TIME" they adjusted my links watch in under 2 minutes and only charged $10 DON'T COME TO JCPENNY FOR A SIMPLE LINKS WATCH ADJUSTMENT.
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February 2024 by rosa lara
Is getting to spensive
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February 2024 by Ella G
It's a nice very organized store
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February 2024 by Kaizen Wunderkind
Friendly staff and great value
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February 2024 by Olga Reyes
Great prices and discounts and nice clothes
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January 2024 by Noris Enriquez
Really? Just one fitting room? I waited 30 minutes to try on 2 tops! Long line. This is ridiculous.
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January 2024 by denis lenin Blandino Hernandez
Excellent
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January 2024 by Odalis Margarita Medina Sarabia
All products were greatly discounted.
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January 2024 by Lucy Garica
Love ❤️ it Plenty plenty of clearance good prices nice people and lots of beautiful clothes
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January 2024 by Reginald Williams
Store needs order and more employees
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January 2024 by Pamela Rodriguez
What you'd expect, but good luck finding the dressing rooms. There is 1 for the entire 1st floor, and it's tucked way back in the corner. At least I got a ton of steps on my FitBit while searching for it.
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December 2023 by Kass F.
Jcpenny does not CARE about its customers. Their escalators have been broken for AGES. They don't give a sh!t about their elderly customers. Locating the elevators are hard to find to begin with, my diabetic grandmother should NOT have to walk up two flights of stairs to shop for overpriced CRAP.
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December 2023 by Brandi Vidal
Employees are very rude, pillows are disorganized and in wrong spots and prices are mismatched. Signs for boots say $19.99 but in tiny small letters say up to which mislead several elderly people. God forbid you ask for help. The lines are crazy long to pay. Only thing cool about this store is the 3 floors.
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December 2023 by Lori Bullock
JC Penny always has a great sale on everything, the photo center is amazing and Brittany in photography has to be the best at her job.
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December 2023 by joseph friedman
Everything in clearance is not in clearance 70 percent off is a joke. Been a long time since I been in Penny's now I know why. They are desperate.