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April 2024 by Elizabeth Rodriguez
I went in for a cut and dye (partial highlights)I expected it to take a few hours, maybe 4, 5 at most, since I had this cut and dye before somewhere else. I was there more than 7 hours. The stylists definitely knew what she was doing but she had no sense of urgency. When she finally put the dye in, it should have only taken 30 minutes according to her. I guess she thought she could take in a walk in client within that time, but she did not manage her time well because almost 40 minutes passed and I needed to be rinsed while she was still cutting a male haircut. Her co worker rinse me instead. I sat in a chair dripping wet for over 20 minutes waiting for her to be done w the gentleman, my jacket was soaked by then. Everyone was gone by then as well, I was the last one. The store was closed. She only then quickly cut my hair but did not have time to dry and style it. I paid for cut, dye and style. I left with wet unstyled hair. The only upside is I did like the color. As far as the cut, I have tried styling it myself and it's not too bad. Won't go again
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September 2023 by Claudia Sanchez
Ana did an amazing job on my hair. Went in for partial highlights. She listened to what I had in mind. She went above and beyond my expectations.
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August 2023 by Kim Corley
Worst customer service ever! Scheduled my appointment 2 weeks in advance. Got a call to confirm my appointment. Then I got a call the day before that they can't do my appointment. I will never go back
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May 2023 by Andrea M Hewitt
I would prefer to give less than 1 star.In February of this year, Alexus cut my hair, and it was the most atrocious excuse for a cut I've ever seen. I've had two stylists look at my hair since then, and they have both just shaken the heads and kept asking, "What did she do to your hair?!" It's been embarrassing to say the least. Save yourself the hassle and go anywhere but there.
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April 2023 by Alicia Dryja
I was lucky to get a same day appointment. My only request. " Make me look pretty."Vasthi kept telling me how beautiful I was..once I left my appointment I felt beautiful! She did amazing
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January 2023 by Nicole Rodriguez
Asked for honey brown and I got black hair
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July 2022 by Beatrice P.
I was the person who just lost her husband. My sister tokeme there last year for my birthday to cheer me up. I came home in tears with a man's haircut. My hair was so full and healthy but now. it's terrible and because she thin out one side for no reason it's damaged and keeps breaking off. I've been conditioning my hair and even went to a professional hairstylist and it's not growing back well. My GOD what a nightmare I have been going through . I am done. Never again. KEEP AWAY,,!!! . ....
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July 2022 by Israel Casillas
Had a really great time! My stylist Kyleen was perfect and I’ve had her remain my stylist for a few months now. She always ensures the look I want is what I get. Just like her work she is wonderful and I greatly recommend her!Service: Haircut
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July 2022 by Veronica Rodriguez
My mother went in for a basic haircut with long layers and style (curled). Her hair didn't look even look curled it looked like the stylist got random uneven sections to curl, and then to top it it doesn't look like she has long layers it all looks like one length and is uneven.Services: Haircut
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July 2022 by Ricky Hinojosa
Kyleen was my stylist and was GREAT and listened to what I wanted. Awesome job.Service: Haircut
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May 2022 by Blanca R.
This is for InStyle. The lady at front believe she's just a cashier, her name is Sandy. Is one f the rudest people I have ever met! When I was asking her some questions, she legit raised her voice at me. Since the minute I got there she started with her attitude problems. I noticed she did this with attitude. Too bad, cuz my hair stylist was real nice. I would if returned, since I've been there several times before. But, because of her, I will NOT be returning.
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May 2022 by Tiffany Gordon
Juliana gave me the best hair I've had in years! She is so sweet, genuine and good at her job it's nuts. The woman is amazing.
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April 2022 by Michelle Rose
The absolutely rudest person I have ever encountered. Did not introduce herself, immediately started telling me what was wrong with my hair without even listening. Acted like my presence was ruining her day. Terrible attitude-customer service. I did not allow her to touch me. Go somewhere else where they actually want to be there and they enjoy their job.Service: Haircut
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March 2022 by The Fire Fam
I can't tell you what an absolute wonderful experience I had at this salon today! I spoke with the most lovely Barbara, who set me up with the fabulous Erika! I was scared to get my hair done after 3 years due to several bad experiences. Needless to say, Erika is beyond a master of cutting & styling hair. Thank you more tan words can say to both of you for making me feel so special, unjudged, and beautiful! ❤️Services: Haircut
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January 2022 by Melissa Bowman
Swift service but hair was not cut the way I had asked. A picture was even shown