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March 2023 by Alfredo Reyes
Tax preparer took his time in explaining what he was filling out, and explained what needed to be done to prevent from paying so much taxes.
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March 2023 by Quincy Williams
My first time ever using Jackson Hewitt and it definitely want be my last time. Great first experience using them.
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December 2022 by Jose Morales
Jackson Hewitt Tax In San Antonio Tx.
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April 2021 by Sue Parker
The man that helped me was a wonderful person! I had just inquired about my stimulus andI have no computer etc. And he said he could help me and I was elated! He was professional, dressed nice and explained everything very easily understood. It was fast,painless and I will remember his smile as he made my day!
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February 2021 by Donlucha210 Tv
Richard did a professional and great job. He helped me with all the questions. He was fasted and right to the point
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January 2021 by Poke Fights
Very nice gentlemen who helped me with my taxes. Highly recommended him and should come on by!! ?
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January 2021 by David Diaz
Richard was very fast and knowledgeable. Highly recommend if your trying to do your taxes worry free
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January 2021 by Valerie Benavidez
Great service.
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January 2021 by Richard Patlan
After doing some shopping, I noticed employees from Jackson Hewitt setting up a Kiosk, inside the Walmart on 410 & Military, close to Hwy 151, like I mentioned they were only setting but I did have a couple questions, I was hesitant to ask because again, they were busy. One Jackson Hewitt employee noticed me looking their way and I guess he saw my face expression or he could just tell I had something to say, well he actually approached me and asked if I needed any help or if I had any questions, which I did and it was kind of him to do so. As I was about to ask the questions, he asked me to pause for just a second so he could put the tools and whatever else he had away. I liked that he did that because to me it felt like he did care about what I had to ask and wouldn’t be distracted. Well he did answer my questions and if he didn’t have an answer for a question he called whoever to get me an answer. As soon as I get my W-2’s I will make sure to go see the gentleman and I would recommend whoever reads this to do so as well. He was attentive, thorough and showed concern, thank you Richard Patlan for helping me that day and I will be doing my taxes with you...
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January 2021 by Celeste Galindo
I recommend Johnathan was very knowledgeable, helpful, answered my questions respectively and knew what he was talking about and was very sweet
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March 2020 by Gabby Lingard
I had a very great experience Johnathan was very patient and took his time explaining my refund.
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March 2020 by Malorie Mora
Jonathon was very professional and kind, it was a great experience!! Would recommend to others.
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March 2020 by Sandra Jimenez
Did not do my taxes because I did not have my ss card with me but I did stop to ask questions and the gentlemen there was very knowledgeable. His name was Miguel.
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March 2020 by Celeste Cano
I recommend Johnathan was very knowledgeable, helpful, answered my questions respectively and knew what he was talking about and was very sweet
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February 2019 by Throwaway A.
Felt ripped off with the service; the tax preparer (JB) was too greedy and non-negotiable. She kept making excuses that her policy and the corporate policy is different (i.e., she is always right). The advertisment mentions file a tax return is under $50. Some how I added two additional private student loans of paid interest it bumped up to $225 (service fee). She said my package is not a basic tax package, it is considered a deluxe tax package -- this was a big surprise for me. Also I saw the promotion on the same day after I filed a tax return: "Switch & Get $200" i.e., for $100 discount this year and $100 gift card for next year). I asked her if she could honor me back $100 credit, she said she can't because I had already agreed to paid $225 and nothing she can do about it. She said the promotion didn't start on that day, it started on a following day. The conversation looped for 17 mins and the problem had gone no where. Overall I'm not happy with the service would never come back here again.