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February 2024 by Corri
My wife bought a pair of shoes here. First time anyone has ever done an evaluation of her feet & how she walks/runs. We’ll be coming back!
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January 2024 by Tim Gonzalez
I love this location. Always great selection and friendly knowledgeable staff. I've brought my 4 kids here for years to get fitted for running shoes. Sure, you can buy shoes cheaper online but the service here is worth it!
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September 2023 by Holly Bain
Always great service!
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September 2023 by Maritza Garza
My current shoes were causing foot and back pain so I went in looking for a solution. Kelly was very knowledgeable and was able to provide a solution. Super friendly staff! Pia assisted my daughter in finding the right sports bra for her needs as well. They will always be our first stop when looking for new gear. 10/10!
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September 2023 by Sam G
I went in for a new distance running shoe. I’ve had Brooks and OnCloud before (hated the OnClouds). I wanted a change up and went here because I’ve had bad “pushy” experiences and up-selling at other running gear places and saw the reviews for iRun were good. Pia is the woman that helped me. She asked me questions to get the right information for the right recommendations and brought out 4 pairs for me to try but said that the one she really thought I’d love was in a half size smaller so she wanted me to get a feel for it but not buy because it wouldn’t be right for me (very caring imo!). I love that they help size your foot, lace the shoes, and ensure they fit your foot well. I was torn on the Mizuno a half size smaller and the Saucony. She found that another store had the Mizuno in my size (last one because the new gen is coming out this week) and she called them and told them to hold it. She didn’t try to push me into a shoe I wasn’t sold on just to get the win for her or the store or whatever. I’ve allowed customer service at other stores to push me into a shoe that didn’t fit right or extra items that I didn’t need. Also, instead of encouraging me to wait for the new gen coming out this week for $139, she stated they might not be just alike and encouraged me to get the current gen for $90 because it was on sale also. I LOVE when anyone in retail or customer service puts theirselves in the customer’s shoes and can relate and communicate. Pia is the best and deserves a raise or gold star or whatever you all do! Thank you so much! My feet and knees will forever be grateful!
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July 2023 by Shae Bullington
If you are wondering what kind of shoe you need, go no further than this place! I needed new shoes and I have a a high arch combined with plantar fasciitis in one foot. Johnny at the Bitters location pulled out a BUNCH of shoes for me to try with socks specially for plantar fasciitis as well as insoles to to perfect the fit. When I decided I wanted a second pair in a different color and he didn’t have them, he called Tina at Stone Oak and had her hold them with insoles for me to pick up. Tina fit me with those shoes and made sure they just as the others did before I left with them. I can’t say enough about the friendliness and patience they both had to make sure I got not only what I wanted, but what I needed to make my feet feel better. Thank you both!!
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May 2023 by David L
Great selection and an incredibly knowledgeable and friendly staff. Walked out with a great pair of running shoes and a lot more knowledge of what I should have been looking for in a running shoe.
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April 2023 by Barbara S.
I was looking for Hoka shoes for work. I am a nurse that's on my feet a lot at work. (I also have chronic back pain). Several of my coworkers wear Hokas & really like them. I didn't want to just order them on line. I wanted to make sure they fit right. I went to this store last week & Tina & Jen(in training) helped me out. They did a thermal imprint of my feet & then watched me walk. I tried on several different shoes-one was by New Balance-with them watching me walk in each of them. I also tried different inserts. I ended up with Hokas. I have worn them to work. I am still getting use to them but am confident they will help. Tina was extremely helpful & knowledgeable. On top of which I only paid $139 for the shoes! Just looking online for Hokas, I was expecting to pay more. So if you need shoes, go see them!
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March 2023 by Carolyn Kies
My Doctor recommended iRun for running shoes since I have been dealing with a flare up in my right knee from an old sports injury. Tina and the rest of the team there went above and beyond. Before any recommendations, she touched base with my goals and what I want my shoes to do for me. She took my brand choice into consideration and gave me many options to ensure I was confident in the shoe I went home in. I’ve trained for years and never knew how well my shoe can work with me once you have the right fit and tools (I grabbed the socks she allowed me to try out based off blisters she noticed, and the insert that she allowed me to test out due to my high arches). My boyfriend also accompanied me and ended up with his own pair of shoes (Different brand that they requested to be held prior to his decision at another store to make sure it remained in stock and then transferred next day so he received the perfect size not just what was available, no insert, and new socks). We both had completely separate outcomes with product because this store genuinely wants you to leave only with what is right for you. There was absolutely no pressure in outcome through the entire process. Thank you for the top notch treatment!
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March 2023 by Naomi Smith
absolutely amazing service. tina had already closed, but she happily let us in and found the perfect shoes + insoles. 100% recommend!!
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March 2023 by Alpha O
What a great shopping experience, Tina was amazing! Super knowledgeable and professional. You won’t want to go anywhere else but this location.
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February 2023 by Cathy Bella
Great shoe store and advice for those with foot problems needing comfortable shoes
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December 2022 by Doug Cline
Great place for all your running gear! Fabulous employees too, super helpful!
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November 2022 by Barrett Woo
Antonio Julie and Nita were so so helpful. I love this location because everyone is so helpful and so kind. So nice having great customerServiceThese days!!!
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October 2022 by Michelle S.
Went in for a new pair of running shoes. Mike was the sales rep. Very knowledgeable. Took his time to bring out shoes, tied them had me walk. Suggested inserts. So glad he did. Very happy. Highly recommended!
