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December 2023 by Chris Gallagher
Jenn is amazing! I went in looking for a new pair of running shoes after moving to the area and multiple injury issues with my old pair. Jenn was incredibly patient and knowledgeable testing my feet, pronation and how I walk/ran. The first pair of shoes she suggested were literally the best pair of shoes I’ve ever felt and perfect for me. I did try on others to be safe. But am extremely impressed how she nailed it first try on what would be perfect for me. I ran collegiately and have never talked to someone so knowledgeable when it comes to finding the right shoe. Thank you Jenn!
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December 2023 by Stephen Conroy
I think you pay retail for shoes at iRUN but it's worth it because they have a great staff that analyzes your walk and recommends the right kind of stability or neutral shoe to bring you into balance. They're friendly and have many other options to assist you. If you're a runner, it's a must go to place for shoes. I go there for comfort and their expertise. Their return policy is generous with 60 days to try out the shoes as long as they stay inside your house. If you haven't checked them out, go by at least one pair and you'll be hooked!
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September 2023 by Tom Heron
Jen (with one "n"?) is amazing! I'm a bigger guy and "running" stores were kind of intimidating for me to go into, but I've recently started walking/jogging to become a not so bigger guy, but my feet were killing me after just a week. It was to the point the pain was making it hard for me to go sleep at night. I thought it was just from being overweight, but i wasn't going to give up so I started looking up running stores around me since we just moved here from OKC. This store had amazing reviews and I liked that I could see their shoes online as well. I like to research before I buy so both of those are the reason I chose to come here... I couldn't be happier! Jen greeted me as soon as I came in the door, but not in the over-eager-pushy sales kinda way; but more of welcoming new friend kind of way! She was extremely knowledgeable and informed me of some things I wasn't aware of. I had gone in wanting to look at the Hoka's since everything I had researched kept leading me to them - the most cushion for a big guy with flat feet looking for relief in the toes and front foot. Come to find out the Saucony's i had been wearing were way too small, and I had worn them out, so double whammy! I asked if there was another shoe she would recommend, and she mentioned the new Asics Nimbus' because they had redesigned their soles, but it had a narrower toe box and wouldn't give me as much stability. Just reconfirming my research and giving me insight into both made me feel like she new her stuff and cares about her customers. I can definitely see why the reviews are so good here and I will definitely be back in 6 mos to get my next pair. Thank you Jen!
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September 2023 by Tom H.
Jen (with one "n") is amazing! I'm a bigger guy and "running" stores were kind of intimidating for me to go into, but I've recently started walking/jogging to become a not so bigger guy, but my feet were killing me after just a week. It was to the point the pain was making it hard for me to go sleep at night. I thought it was just from being overweight, but i wasn't going to give up so I started looking up running stores around me since we just moved here from OKC. This store had amazing reviews and I liked that I could see their shoes online as well. I like to research before I buy so both of those are the reason I chose to come here... I couldn't be happier! Jen greeted me as soon as I came in the door, but not in the over-eager-pushy sales kinda way; but more of welcoming new friend kind of way! She was extremely knowledgeable and informed me of some things I wasn't aware of. I had gone in wanting to look at the Hoka's since everything I had researched kept leading me to them - the most cushion for a big guy with flat feet looking for relief in the toes and front foot. Come to find out the Saucony's i had been wearing were way too small, and I had worn them out, so double whammy! I asked if there was another shoe she would recommend, and she mentioned the new Asic's Nimbus because they had redesigned their soles, but it had a narrower toe box and wouldn't give me as much stability. Just reconfirming my research and giving me insight into both made me feel like she new her stuff and cares about her customers. I can definitely see why the reviews are so good here and I will definitely be back in 6 mos to get my next pair. Thank you Jen!
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August 2023 by Arri S.
SUBPAR customer service!! Thank you JENN for your help!! She was extremely helpful, knowledgeable, kind, and attentive. I appreciate her helping my mother find the right shoe for her!! Give Jenn a raise!!
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July 2023 by Susan C.
Knowledgeable about shoes and which styles that would be best for you. Also, excellent customer service!
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May 2023 by Charo Baxter
Jenn is amazing! She took so much time and care to help me find the perfect pair of walking shoes, even looking “outside the box” to try shoes that best fit my feet and particular issues. I am SO glad we randomly found iRun Texas, and so thankful that we got to spend time with such a knowledgeable, understanding, and patient expert. I don’t see any reason to go anywhere else for walking/running/trail shoes.
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March 2023 by nicky grisham
Kelly is awesome. Helped my dad, who isn’t a runner find a great pair of trail shoes for when he’s out walking on the ranch. The time they take with you here is what will keep me coming back and bringing everyone I know into the store.
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November 2022 by Mary Ellen Cook
I had a great experience! Jenn was friendly, patient, knowledgeable and very helpful. She spent a long time helping me select the best pair. I actually bought 2 pairs!I highly recommend this store for purchasing your next pair of running shoes!Thank you Jenn!
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October 2022 by Erin Scott
I had a great experience buying some new running shoes here last week. Jenn was so patient and helpful. She didn't try to oversell me or rush me, and she took the time to make sure that I had the right fit. She even helped me identify that I was between sizes on insoles, and she and Nita trimmed down a pair to properly fit my shoes. I am so pleased that I made the trip out to this iRun store. Thank you so much, Jenn! :-)
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October 2022 by Jason Owen
My wife had a bad experience at the other store, but when she came into the Dominion store a few weeks ago she was treated very good and had a great experience. The weekday manager was fabulous, she did a great job, thank you.We will continue to come back and get our trail walking and running shoes.
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September 2022 by Matt M
Excellent service. Jenn spent a ton of time working with our son to find the right fit and support for his running shoes. Extremely knowledgeable on shoe models and insoles. Recommended.
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September 2022 by arnulfo ramirez
Staff very helpful!. Had what me and my wife needed and they said if they didn't have it they could check at the main store to see if they have the item there. Luckily they had what we needed.
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July 2022 by ThePhillyWarrior 1
Jen is such a good employee! She helped me find shoes that fit great and feel great
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July 2022 by Elizabeth George
Super helpful and knowledgeable staff! Went in for a fitting and came out with the perfect shoes that have elevated my runs.
