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September 2024 by Destiny Olds
Austin, was great he took the time to show me and take me on test drives in multiple vehicles to help me find the perfect vehicle for me and my family. We got a 2024 Ram 2500 Cummins Laramie and couldn’t be happier with the truck. The Sales strategy implemented by the Sales manager is a bit misleading as the truck was listed with a “Buy It Now Price” with over 10k in incentives yet when we went to finalize the deal we were told me didn’t qualify for all the incentives which would have brought the truck down to said “Buy It Now” price so I do feel it’s a bit of false advertisement or misleading pricing which the sales manager says is covered in the fine print at the bottom of the page where it says “pricing subject to change” in size 4 font. Otherwise the experience was a good one. The sale price of the truck before trade ended up being over 80k. Picture of their Ad is included below.
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September 2024 by Safari C
If you’re looking for a new or used car, IPAC is the place to go. Austin helped me get into the Jeep I wanted quick and easy! Everyone there is kind and efficient and pros at what they do. I appreciate everyone there. Make sure to ask for Austin!
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September 2024 by Eloy Delacruz
Sale was easy and the sales person was great Mr Austin
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September 2024 by Lakendra Jones
Three words… The Lord knew!!! I am truly thankful for not just my vehicle but the experience!!! Pabalo Rodriguez such a great young man. From his introduction, making sure we were comfortable to his honesty with knowledge to active listening. I drove home in my dream car and I thank The Lord for it all. God bless you young man. There are still AMAZING PEOPLE/ car dealerships in the world!!! The Lord knew!!! #BMW #Blessed #Miralces #Waiting
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September 2024 by Karl Jones
Austin H.did an awesome job meeting our needs in pricing
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September 2024 by Savine Jones
Austin H went above and beyond for my husband and I , ensuring we received the service we needed!
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September 2024 by Mike Live
It was ok. The salesman seemed way too eager to get me to get a vehicle ands I don’t think they even applied my discounts from working at UPS
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September 2024 by Yadira Herrera
Thank you for your help so nice and kind person
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September 2024 by Emmanuel
Sketchy dealership that does a bait and switch. Doesn't honor online prices without adding 4k worth of fees. Typical negotiating tactics that drive a person crazy. Filed a BBB And FTC report after I walked out. I recommend others do the same.
Adding thousands in fees and changing prices is not acceptable to customers and we as buyers need to put an end to this behavior by not paying for it.
Read their other 1 start reviews.
This was after 2 weeks of back and forth if they even had the vehicle for sale or not.
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September 2024 by Alfredo Rodriguez
Very excellent, very kind with a lot of patience, above all to explain and above all very kind to assist
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September 2024 by Logan Camarillo
great service wonderful communication skills helped me get in and out definitely recommend and will come back
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September 2024 by Danielle Savage
I was thinking of trading in my 2021 Jeep for a newer 2024 Jeep. Didn’t think I was going to get a great deal on the price for it but Ray Pena and Pablo were able to help me out. Now I have a great, newer Jeep! Thanks guys!
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September 2024 by Victor Rosas
Hi I am back giving a little update on the car we bought from this dealership. My original post is still up if quick story we bought this jeep in December by January it was already in the shop due to no coolant and busted lines. Which to find out the dealership never did a full inspection on the vehicle. The check engine light constantly on it’s been in and out of the shop since JANUARY! fast forward to present time what do you know the jeep is still giving me issues check engine light and now the engine. We take it in and they tell us it needs a need engine they replace the engine they call us today to pick up the vehicle only to literally drive it half a mile and the engine starts to overheat causing me to pull over and the fluid is spewing from under the car. Now it’s being towed BACK to the dealership
It just left. In all of this we’ve spent maybe 5,000 dollars in rental car fees and the dealership had the audacity to call and see how we like our vehicle. This piece of junk has caused so much stress and problems I will take this problem higher till I get resolution.
PLEASE DO NOT DO BUSINESS WITH THIS DEALERSHIP
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August 2024 by Joshua Illa
Pablo was very knowledgeable and gave great customer service to my family and I. If youre in the market for a vehicle, i highly recommend going to go see Pablo Rodriguez at this dealership.
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August 2024 by val bodden
Jose was a pleasure to work with. He took care of us.