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July 2025 by azucena mancha hernandez
Terrible service.
1 hour waiting for Miss Daisy to change big bills to small bills.
I've been to this location multiple times for the exact same reason, change for work.
I provided my work card, and this time, she requested an account number.
I explained that I do not have that information and that I've always been able to do this exchange for work.
She took care of other customer inside and after noticing it's been 40 minutes, I rang the bell to get someone's attention, just to find out they didn't started the process.
Miss Daisy even came back to ask me what was the amount I gave her, that tells me nothing was being done.
I requested the money back since I had to go back to work, just for her to say it was because she was waiting for the account number from me, I asked why didn't she came to check and she just kept saying she needed the account number, if policy changed and they do need it, don't make your customer wait for 1 hour, just inform them and return the money.
The bills returned are not even the same I bringed originally, so that tells me the money could have been changed.
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May 2025 by Margaret Minker
The bank is very helpful and professional.
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April 2024 by Sonny Toquero
Very good service, excellent
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October 2023 by Bebe Bmp
The way that Treat you n I loved???
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November 2022 by Kevin Vanderburg
Canceled my debit card without my authorization and charged $20 to replace it. F_u ibc!
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August 2022 by MARIA GONZALEZ
(Translated by Google) Excellent service(Original)Excelente Servicio
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February 2021 by Leslie W.
Worst bank ever. They make changes to your account without notifying you. Only gave a one star because I had to.
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January 2017 by Ellen E.
Not a fan of the bank's new policy to not accept cashiers checks, but a big fan of their assistant Vice President Melissa Garcia and sales associate Elaine Ortiz whom worked together to get my renter's cashiers check deposited. The customer support they've given me over the past few months has been priceless.
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August 2016 by David S
Beautiful branch and excellent location.
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January 2016 by David Solis
Beautiful branch and excellent location.
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April 2015 by MsKim Bishop
This is the second time in a week I can't deposit to my account because of the system being down. It concerns me and makes me very nervous
