“We're remodeling our 2-wide. Gutting it completely & rebuild as a pier-n-beam HOME.I heard about HFH: HHC store years ago. Their inventory is massive & prices are about average, but a bit higher than resale shops.Great resource and truly friendly staff who are very knowledgeable.”
“I bought a 5 gallon bucket of disinfectant everything cleaner (that they use for super serious business. The back says it can even be used to disinfect kennels and bird cages and floors and a bunch of other stuff. Like the list of what it can kill is the whole side of the bucket. it's good.) for $15. I've got meals at fast food restaurants that were more than $15 in this day and age. Oh and also a fun retractable walking stick. Oh yeah they also have 60 yards of duct tape for $4.99.”
“People love to hate on Home Depot, but what would we do without them? They only have what we need about 70% of the time. The keys they make never fit the first time. Everything they have is from China. But what would we do without them? The best thing about Home Depot is the employees. They’re all down-to-earth. People with good understandings of our needs. Most of the employees have been sweet and helpful. Even though I cringe when I have to go to Home Depot, I realize that they have made my life so much easier, thank you Home Depot and like all the rest of us try to do better.”
“I went to Lowe’s on the Austin Highway yesterday looking for a specific plant. I looked all over the garden section and couldn’t find it. Diane and Jonathan were working in the garden section and both were extremely helpful. Diane walked with me and found some very small-sized plants of what I wanted. Jonathan overheard our conversation and said bigger-sized plants were at the front of the store on display. He even walked with me so I wouldn’t miss them. Now that’s customer service! Kudos to these two dedicated and caring employees, I certainly appreciate them.”
8AM - 8PM
12871 I-10, San Antonio“The reason I gave this Home Depot 4 out of 5 stars is because they lose the star for having their staff asked me about my t-shirt. I guess the staff member didn't like a heavy metal t-shirt because they were wearing a crucifix asking me what's up with my t-shirt and said that they didn't like it because it looked like it was devil worship. I would suggest that the staff keep their opinions to themselves and just make my keys whenever I ask them to.”
“Just want to give a shout out to Diego excellent employee very patient and knowledgeable. We were down there at the store on Sunday. We asked about tools where they were what specials they had was outstanding with what he helped us out with. Just wanted to let management know that he is awesome thank you again Diego for helping us out.”
“Needed mulch in outside garden. Waited for associate. Was no show. The young man at customer service helped load it for Husband. Name Steven around 2:30pm. Very hot out.”
“Katherine at the pro desk section is very professional and helpful!
She patiently worked with me to figure out a way to use the remaining balance of my gift card for part of my purchase. She also provided lots of good advice to make it like a breeze for me to find the items that I needed.”
8AM - 8PM
527 Fair Ave, San Antonio“I went to this exact home depot and have been recently having issues with the starter of my car. After I bought my items and was about to leave, my car didn't start like always, and this time it was being more difficult than usual. Luckily, these two employees, Erica and Richard, helped get my car starting and gave me advice what to do next time. I am grateful to them, so Home Depot should be glad to have such fine employees.”
“This review is for Jericho and his service alone,
He was very understanding and willing to help with a delivery issue that my family and I had. On top of dealing with the initial problem, Jericho was also doing other employees' jobs while still providing exceptional customer service!
Thank you so much for your time and wisdom in this situation!”
“I went in for an on line order pick up. I recently had surgery and a young lady Savanah helped me out as well loaded the cinder blocks to my SUV. I asked if there was a lot attendant to help. She said no need she got it. I am impressed with her excellent customer service. Augie ASM if your still there give her a Homer award. She was friendly as well. This is my HD Store.”
“More often than not, I've had a good shopping experience at this location. I've found that first thing in the morning is when I get best results as far as assistance and quicker checkout time. We usually get our paint and lumber from this location. Love the military discount as well.”
“I had a problem with a recent appliance purchase. I had tried to contact the manufacturer,but was unable. Otis, the manager, took his valuable time and spent 45 minutes contacting the manufacturer for me and got an appointment made for someone from the manufacturer to come to my house to address my problem. His patience was admirable and his desire to help commendable. I only wish every employee was as caring. Thank you, Otis.”
“Jose and Carlos in the appliance department were extremely helpful and nice during our visit. There were 3 washer & dryer set that were completely sold out and they took their time to help us find another set that we still love and also great pricing. Their customer service were beyond expectations! Thank you!”
“I wanted to say a big thank you to the Garden Section and an Associate named Diany. Yesterday, I went shopping for a plant for a friend at the N.W. 410 location. Diany was friendly, professional, showed me the selection, answered all my questions and all the plants were well watered and appeared healthy. I have now told all my neighbors to come to this store and that Garden Section for all their Gardening Needs! Thanks Diany! Thanks Home Depot!”
“I placed a store pickup order and I received the confirmation my order was ready within minutes! I drove to the curbside to get my order and the employee was already outside waiting for me so I didn’t have to wait at all. Excellent service!”
“Lauren in appliances was awesome!! Sales #4779134
We had to replace our dryer and didn't want to wait to have something delivered. I asked if she would do me a favor and look in back. She found us a deal we couldn't refuse. Very kind and understanding. She needs a raise!!”
“Okay but lacking customer attention. If they don't understand that, that's what I'm talking about. ADD: Been back and lots improved. 10 x better than home depot!”
“Super clean and the lady helped me out with my plants.Telling me how to do it and what I need to get to replant them at my house.They have discounts in the plants are , really nice! The mirror they have great prices as well And the people are just super friendly.This is our go to lowes”
“Sometimes it is difficult for you to find someone who is in charge of electricity when you need cable cuts, otherwise we all know home depots, you regularly find what you are looking for, so always check them online”
“Had a great experience with TONY at this Home Depot. Looking for a peg that has been missing in a cabinet for some time. He assisted me find the aisle (I get overwelmed in this store) and troubleshoot when I could not find the exact one I THOUGHT I needed but indeed did not. Went home worked perfectly. Loved that he took the time to help me figure out what I needed.”
“I would like to say a big thank you to Irene in the appliance department!
I was looking for the light bulb that goes under the microwave. She went above and beyond, found my microwave unsecured the compartment and I was able to get the right light bulb. 40w 120v
Thank you so much”
“Went to customer service to get a duplicate receipt & waited 20minutes before I actually got help to replace my receipt. So half star for the 20 minuite wait time til someone actually started to look for my transaction to recover a copy of my receipt.”
“Replaced an order online.. They delivered before time.. Was short one box.. Called them to let them know.. They fixed it right away.. Got the missing box delivered the next day.. I'm sure I'll be doing business with them again..”
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
“We were doing a PVC pipe diy project for our baby. Went to Lowe's and they said they wouldn't help cut the pipe. So we gave this Home Depot a call to see if they would help us cut the pipes to fit in our car. Joel came to the rescue! No fancy saw, he just whipped out some PVC pipe scissors, measured and cut us over 10 cuts. We really appreciated his help!”
“Big thank you to Bernardo Cardenas for loading a HEAVY husky cabinet I purchased for my fiancé. I literally could not have done it without you. He’s going to love it!”
“Went into this store to find light fixtures and a worker by the name Alfred Galindo was very helpful he even went out his way to help us get everything we needed thank you sir”