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February 2024 by Visum Logistics
Appointment time: 8:30amArrived 8amOut 13:30pmAwful experience?
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February 2024 by Forrest Slee
It took so long don't load me I missed my next Appointment
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February 2024 by Ben Kalik
Absolutely AWFUL. avoid is possible. Two pallet unload, second truck here. They unloaded me right away, it’s been 17 hours so far no paperwork.
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January 2024 by Charles McShonay
Truck drivers: Frozen address as mentioned above is 5641 business park but they'll tell you to check in at 6555 Fratt dr and stage n wait for a call. Docks are tight but not so bad for the seasoned. If you have the wrong set up it might take you a while to adjust and straighten your rig. Backing btwn 2 trucks is a hustle. Street parking on Business Park with no one bothering you. Check in 2hrs b4 appt
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January 2024 by Jose Alfredo
They work hard to make you the worst experience ever.
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December 2023 by Andy Packer
Big new holding lot can't park there before your appointment what is use to have it if we can't use it
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December 2023 by Nick martinez
Got to check in 3 different locations and they take their sweet time
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December 2023 by Karen Albin
Go to 6555 fratt rd to check in. They have staging area there for you to park after midnight. DO THIS FIRST! They will call you and tell you where to go after that.
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November 2023 by Tonja Lockhart
I arrived at 2am and My app was for 5am received a door at 3. I'm now docked and just PATIENTLY WAITING to be unloaded NAP TIME. The security even blocked the yard jockeys from cutting me off while backing. Very sweet. Ty I'll come back here maybe depending on load
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November 2023 by oğuzhan Kukul
Absolutely worst place. The brilliant guard just gave me dock number and didn't tell me there's an office I should go and turn in papers. Waited at the dock 3 hours and had a call saying where are you. Its been 5 hours since I checked in, they still haven't started unloading.
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November 2023 by J. Torres
Not a bad experience at all. Hauling a dry load scheduled for delivery on 11/16 at 6 am arrived on 11/15. I was informed by guard I couldn’t check in till midnight I checked in at 6555 Fratt Drjve and parked in staging area was assigned a door at 2:30 am and empty by 3am. Entrance to distribution center is on 5651 Business Park just down the street from where you check in
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October 2023 by Drew Lerner
Good luck, there’s a hundred trucks and yard jockeys driving back and forth while you’re trying to back in when there’s already no room… so while your backing in there’s 10 trucks and yard jockeys waiting in line for you to get in your spot no matter how fast you do it. This place sucks!!!! Then you gotta check in at one building then drive to another and then drive to another this place is a headache If I have the choice I’ll never come back… update been here over 4 hours still haven’t started unloading me this place is a joke
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September 2023 by D L
This place really has no consideration for truck drivers. Been checked in 2hours prior to appointment time. Almost 3 hours later still no call for a door. Guard not even willing to check on the status. Been seeing trucks get here after me and get called before I do. Very in professional in all aspects of doing business.
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September 2023 by Edgardo Berrios
Quick unloading checking with security they will take your phone number and call when dock is available can park on the street while you wait.
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September 2023 by Darnell Babb
I’ll keep is short and simpleAppointment 17:30 08/10/2023check in 17:10check out 04:16 07/11/2023First and last time coming to H.E.BCheck in at 6555 Fratt Dr San Antonio TX 78218
