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June 2023 by Fabi C.
Pharmacy hours say they close at 9 pm but they close there doors by 8:30 pm. Horrible practice! Where is the customer service!
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December 2022 by Braylee's B.
I have been shopping at this particular location for years and it has gone down a bit. I stopped by yesterday and always purchase Boars head select meats and deli cheese. The young lady started my order of unsalted turkey breast but disappeared to the back to grab something else that I requested due to the refrigerator area being out of order and everything being stored in the back. While waiting patiently flies were landing on the meat that she started cutting for me that was left opened on the counter. I left immediately. I will be shopping elsewhere.Please train your employees regarding safety and sanitation. I tried to contact management of course no one responded. I am wondering should I contact the health department???
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August 2022 by Isaac O
Do not use this HEB gas station or any HEB gas station. I couldn't print out a receipt at the pump so I asked the attendant for a copy of the receipt since it was a company vehicle. She went over to the pump and fiddled around with it like she was a receipt machine technician for 5 minutes and then said she can't get it to work. I said just give me a reprint of the receipt like you do at any gas station. She said she couldn't so now an 80 dollar company expense now is a personal expense not reimbursed. Thanks HEB for not having the capability of receipt printing that the scummiest of gas stations can do.
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August 2022 by Yvonne P.
This HEB is located between O'Connor and Nacogdoches. I love this HEB because it has everything I need and I don't over spend from my grocery list mission. They always have fresh new deals, they have fresh meat, and good deals on seafood. Beautiful bouquets are waiting for you at the entrance along with potted plants inside and outside, enough to fulfill any green thumb out there. Fresh sushi is made daily here and it's not bad really. I don't need to go anywhere but here to find what I'm looking for. Occasionally they have Hawaiian bread which I love and look forward to finding, and if I'm lucky the special apples I'm looking for. This place is so centrally located to most anywhere that I prefer it sometimes then getting lost at the huge Bulverde HEB, lol. Today we found all of our groceries plus a birthday cake for a very special girl! I feel fortunate to have this wonderful grocery store! Employees here are always attentive and can answer all of your concerns. The manager is a total sweetheart and can be seen helping the cashiers out, he's so down to earth that he won't hesitate to bag your groceries! You can tell everyone that works here is happy to work here too!This was my go-to grocery store during the pandemic when I would pick them up, always dependable, safe, clean and on top of their grocery updated prices, never have to get the better prices like at Walmart and they always have most of their registers open when it gets busy. Always the best prices at HEB too!You'll find me here doing my groceries because of the convenience of having Chase, McDonalds, and Little Caesars Pizza. If I'm hungry after all my grocery shopping I just stop by conveniently at any of these fast food restaurants with my kids in the car.Come check this grocery store out it's the best!
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March 2022 by Natalia W.
If you go to customer service do not let Jenny help you. She wasted my time. I told her what I needed help with and she went to the back and 10 minutes later she came back to me and said she's going to lunch and just left. I had to wait until I found someone else and then Renee helped me and she did a fantastic job. She helped me out right away and fixed the situation in less than 10 minutes.
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January 2022 by Rene L.
avoid this HEB if you need a complimentary face mask. They are not supplying safety to customers. Enter at your own risk.
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December 2021 by Traneisha M.
The Fresh section at this HEB is keeping me within my calorie goal daily!! I just love the pinwheel salmon!! So good !!! And always fresh!!
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June 2021 by Mea T.
The only reason this heb has more than 1 star is because of the people awhile back that gave it more stars because it was open 24 hrs, well not anymore!!! I have been going to this heb since 1984 and it was never as bad as it is now. The managers are awful. They are too busy flirting with young girls than helping customers. The curbside service is a joke. Why do they have 14 checkouts but only 2-4 are ever open at the same time. Their prices used to be the best now they are the worst. When you are a huge chain that has ran all other grocery stores out of San Antonio then it is only right that you continue to take care of your customers, which is exactly the opposite of what heb now does. Shame on you, heb. How far you have fallen since 'the covid'. I wish Albertsons was still in town. P.S They also are lacking in product options.
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June 2021 by Arianna T.
the curbside service sucks! the last 3 times they have forgotten items on my order . Won't be using them anymore!
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March 2021 by Abe L.
I a short fellow could not reach for a wine that I most desirably needed to quench my thirst, and I saw a fellow tall heb employee going by the name of Diego, very nice fellow made my h-e-b experience very worthwhile
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December 2020 by Monica B.
Don't shop at this location on weeknights after 5pm. 2 register's open with the slowest employees ever. Clearly management isn't interested in night time service. During the day managers everywhere at night no one to be seen. Horrible service.
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December 2020 by Sergio Perez
Terrible car wash, paid for the most expensive wash and the truck was left still dirty, don’t waste your money unless your car is been washed by hand previously
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September 2020 by Darin J.
I have talked to multiple Managers at HEB to nauseum. Here is the bottom line. They care more about their profit margin than their customers. They refuse to stock products when the store is closed, so during the Covid-19 Pandemic, that is killing thousands of Americans, they are preventing shoppers from being able to social distance, that is a recommendation from the CDC. I have posted photos if the crowded isles that I shared with managers and they ignored. Please, when you see issues like this, speak up. The life that you are saving may be your own.
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April 2020 by Roy R.
During these times is not a time to fight over toilet paper. Especially if it's cheap toilet paper. HEB brand our best toilet paper is the worse. It comes apart easily also it makes chocolate jelly rolls after every wipe if you know what I mean. There is also a sour cream potato chip. YUK, no taste at all. Skip HEB brand foods if you can. I know some folks can't afford name brand but dang!!!!
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April 2020 by Shan Smith
Amazing staff. Very organized and clean. During this tough time. I thank them all for willing to take the risk to work there.