Harbor Freight is known for great prices and a great selection of reasonably priced tools, saving money for the do-it-yourself individual. The stores are very organized, and they offer members rewards and weekly specials. While the tools are noted as not professional quality, they will get the job done. Customer service is often awesome, with employees going above and beyond to help find items or solve problems. Some drawbacks include a restocking fee on some tool returns, tight and congested parking at times, and perceptions that prices have increased. Their warranty service is also noted as good.
