H-E-B Pharmacy is a trusted and customer-focused healthcare provider in Texas. The pharmacy has been ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd consecutive year in 2023. Located at 5601 Bandera Road in San Antonio, H-E-B Pharmacy prioritizes the health and safety of Texans, offering routine childhood and adult immunizations, as well as the COVID-19 vaccine. Customers have consistently praised the pharmacy's exceptional service. One customer shared their experience of the pharmacy going "above and beyond" to help them and their mother, who were both diagnosed with COVID-19. The pharmacy quickly provided the needed medication, Paxlovid, when other providers were unable to. Another customer expressed gratitude for the pharmacy's assistance with their son's prescription needs, highlighting the team's kindness and willingness to go the extra mile. Customers also appreciate the pharmacy's focus on affordability, with staff offering coupon cards or lower prices to help manage high medication costs. The personalized approach, where some employees know customers by name, further contributes to the pharmacy's positive reputation. Overall, H-E-B Pharmacy is a trusted and customer-centric healthcare provider that continues to prioritize the well-being of Texans through its comprehensive services and exceptional care.
