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August 2024 by mo mo
Be patient yall as the entire south side goes to this pharmacy. The staff at this location is always so kind and friendly to customers. Ms. Debbie is the best patient caring human being at the pharmacy. We are blessed to have this amazing employee at this location in the south side.
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August 2024 by Randy Rodriguez
Love it even though I ain't allowed there.
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April 2024 by Belinda Rodriguez
I go to HEB for the cheapest prices. However customer service at the pharmacy fails.I take 10+ meds. A couple of meds have 2 different refill subscriptions. The scripts haven't been combined. One med bottle is almost overflowing yet its almost ready to refill.And that's not the problem. It's the attitude. I wanted to setup delivery. 1 was ready. The 2nd was to be for tomorrow because they didn't think it was important. I callback for delivery as instructed. I had questions and I was placed on hold without notice.It's frustrating so now I gave to pick up the meds.
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February 2024 by Nichole JM
I have been coming to this pharmacy for almost 3 years. The only reason I come here is because it is close to my house (5 minutes away). It's a convenient location. Unfortunately the wait times are ridiculous every single time I come. And I've tried coming early OR coming late but it never fails I am wait 15-30+ minutes. Currently I am sitting in the drive thru line and have been waiting 30 mins. 30 mins and counting because there is one more car in front of me.On another note the staff is always courteous, friendly and knowledgeable. I've never had any other problems besides the EXCESSIVE wait times.
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January 2024 by vangie grimaldo
The lines were always super long. They take forever.
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October 2023 by Mars Cervantes
I am so sick of this pharmacy idk why I default to put them for when I need pick up bc they always take forever even on a slow day with 1 or 2 cars.. that is all.
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October 2023 by Yisel Cuenca
Terrible service, the medication is never ready when you arrive, they make you wait an eternity and the medications that insurance covers at other pharmacies are never covered there, a total disaster. They don't really deserve a star.
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October 2023 by Anita Alvarado
Great employees, fast service
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October 2023 by Angie Garcia
Rude ladies
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September 2023 by Victoria Mendoza
Love my HEB Pharmacy on the Southside off Pleasanton . Same technicians have been there a long time. Always helpful and nice.
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July 2023 by Humberto Gallegos II
Got my meds without any hassle.
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April 2023 by Oscar Herrera
They told me to come back back the next day after 12pm and my medicine should be ready. Stood in line and waited over 30 min and they said my medication was still not ready. It’s been over 30 hours and still not ready. They need more workers and structure to keep up with their demand. They are way too behind and under employed. I came on my break and now I have to wait till tomorrow and come back to see if it’s even ready. Go to. Walgreens or CVS if you need medication. This heb is far too behind.
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March 2023 by Veronica Rocha
Love the pharmacy, friendly, understanding, they have compassion.
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January 2023 by Jacsanne L.
. is rude. Being that this is the primary grocery store closet to me it's upsetting to have to deal with the workers at Zazarmora HEB PLUS. From stockers to management they all have an attitude. No courtesy of helping customers with questions on finding items "oh its over there" "let me find some one to help you" and never comes back. Pretty much left to fend for yourself and with this store being larger than normals it can become overwhelming very quickly! The disgusting way they keep their shelves stocked and organized is partially due to lazy staff and inconsiderate customers who don't care about putting things back where they found it due to being stressed from searching for the item alone with no customer service help in sight. The buck gets passed and ultimately you end up in the self check out lane to make sure your items get rung up properly with out issue or delay. They just need to make me employee of the month if I'm doing all the work myself! I mean I had to get my food there. HEB is cheaper than Wal-Mart with better selection at the least. I have quit coupons from heb other than the meal deal stuff, they tend to overprice the Deli items.
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December 2022 by Rosie C.
Paid 40 dollars for the cake and it was lopsided very rude customer service from some of the lady's except the one that took my order
