Very long wait time and some of the staff can be very short and rude to you. I understand it may be a hard job, but why pick this industry if you can’t be courteous to people who have waited 30 minutes in line for prepaid medications.
November 2023
There customer service needs some work. I call to pay for my prescription over the phone cause the FSA cards don't work on the website only to be told they won't accommodate it. The I call to have my prescription delivered to my home to be told the cut off time is 2:30 when all other HEB pharmacy is 3:00. Poor service
October 2022
Same thing happens to me picked up my children meds and the last was upset it was more than one medication and on top of that didn't give me any instructions just sent them over no thank no nothing they never have medication in stock and once delivery arrived to my home at11 pm
