H-E-B Pharmacy, located at 302 Valley Hi Drive in San Antonio, is highly regarded for its excellent customer service and commitment to health and safety. Recognized as the top supermarket pharmacy in customer satisfaction by J.D. Power for three consecutive years (2021-2023), the pharmacy takes pride in caring for Texans. It offers a range of services, including routine childhood and adult immunizations, as well as COVID-19 vaccinations, emphasizing its role in community health. Customers frequently praise the helpful and outgoing staff, especially for their quick and efficient prescription refills and early medication pickups, often going above and beyond to meet their needs. Despite long wait times, particularly during busy hours, many customers appreciate the dedicated service and choose to make the drive even after moving away, highlighting their trust in this pharmacy. The pharmacy also provides a convenient drive-thru option, although some mention long waits and safety concerns in hot weather, especially for those with health issues or disabilities. Overall, H-E-B Pharmacy is known for its friendly staff, reliable service, and ongoing commitment to the well-being of the community, making it a trusted choice for prescription needs and health care services in San Antonio.
Jewel and staff are absolutely wonderful! They're always so helpful and go above and beyond!
May 2024
Laura was very helpful with my prescriptions. We had a prescription that didn’t fit thru the drive thru, so she walked around through the front door and dropped it off to us. She went out of our way to assist us and this is especially helpful as I use a mobility aide. Thank you Laura! Keep being awesome.
January 2024
Usually when I need my refills or drop my prescriptions off, the pharmacy staff are very helpful and outgoing. Today I needed my prescriptions 2 days early, this morning they did that as usual , Thank u guys at the pharmacy, much appreciated ?
