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September 2024 by Kathryn Presley
I have frequented this location a few times and hadn’t had an issue until today when coming with another individual. My niece was treated by a young lady who immediately asked for help on how to do layers. The haircut requested was a long fringe with basic layers and a face frame. She had requested roughly 2 inches off of her waist length hair and approx 4 1/2-5 inches were cut up to her mid back. Additionally the multi layers were not done, and one layer was added at the shoulders creating a giant line between the top and bottom half of her hair. Lastly she requested ear length face frame and was given eyebrow length bangs. She was incredibly upset at the amount of hair taken off due to the time to grow it back. Upon returning to the location about an hour later they did refund the price of the haircut minus the tip. We are not typically one to complain nor return however we will have to be making another appt to have it corrected as it is quite noticeable. Everyone was very kind and apologetic however due to the situation I doubt to return in the future. This is quite unfortunate as I throughly enjoyed my own cut by the other individual on duty the same day.
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August 2024 by Gigi Salt
The staff is welcoming and friendly!
Ceci did a great job cutting my hair! I love it!
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July 2024 by Irene Ruiz
Miss Irene knows what a flat top is and seek here every time
Requested style: Flat Top
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June 2024 by Stuart Jenne
This is my first review ever, I went to the Valley High location on 22/05/24. I asked for medium fade on the sides and about 1/2 inch off the top. I now have a botched fade and over 2 inches cut from the top. The lady was shaving the back of my neck sideways or 45 degree angle. I was not able to see my cut until she was done with the sides. The top she never asked or confirmed how much I wanted taken off. I now have random lengths on the top of my head, she was also very rough and forceful while the haircut was being done. I will NEVER return to this place.
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May 2024 by Orlando Collazo
Good service with good conversation.
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April 2024 by Anita Vega
Great haircut every time!?
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March 2024 by olympicsportsrule
I went to this location and the barber didn’t pay attention to a word I said. Also, when I tried to explain to her she said I know and brushed me off.I explained to her that I didn’t want my hair to be short and wanted the hair to hang over to the side. I comb my hair to the side.What did she do? She blended it and cut it short.Then, she cut around my ears and raised my hairline around one side of my ears. So, have one side that looks normal and another side that looks like my hair is running away from my ears.Then, I complain to the manager who really didn’t say anything. The stylist I had kept asking me about my plans for today and talking about herself instead of focusing on my haircut.This barber/ stylist should be fired. She didn’t pay attention and showed no remorse for her mistake by saying, “ there’s nothing I can do about it know.” It’s not the words necessarily but how she said it that really upset me. Like it’s you not me attitude.This incident happened 03/09/24 at that location. I had great clips at a higher standard but now I rate it alongside Rios Golden Cut as ghetto.
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March 2024 by cynthia garcia
(Hit or miss when I use GC) Usually on the run so I rarely make appointments, mainly walk in. Had Gina this time, told her what I wanted, it looked okay, after washing and styling the first time at home I really didn't care for it ( uneven cut). I went back to Gina, showed her the problem areas, she fixed it and did a very nice job 2nd time around ?. I'll go back to her when I'm in town.
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February 2024 by Nora Duarte
If you have long hair don’t even go, actually if you have hair at all don’t even go. They going to ruin your hair.
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February 2024 by Brittany Elliott
Customer service top tier, Management top tier, Hairstylists amazing!Emerald cut my curls today and did a wonderful job!
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February 2024 by P.J. Leavell
New location in the neighborhood. Super excited to see the growth in the area. Great stylist at this location ?? ?? ?? ?? Nothing has changed!!!! Still a great place yo get a Great Clip!!!! Lol ? ? ?
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February 2024 by Yolanda Reyes
Stopped in no appointment, unfortunately, but the staff was very attentive and welcoming. Stylist was very friendly and knew what she was doing. Little bit of a wait but that was expected for a Saturday afternoon. Once it's time for another cut, I will definitely be returning again.
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January 2024 by Pete Banuelos
The person cutting my hair pressed to hard my neck, not realizing the pain and red marks until a few hours later. I have seeked legal advise from counsel to be addressed.
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January 2024 by Alex A
Much clipping, hair subtracted, peoples happy, funny laugh haha great, many styles, confidence level up +100Also Brittney did an amazing job, give her a pack of cookies or something for her efforts.
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January 2024 by R Garcia
Maria C. is a straight up Pro stylist who takes her time and doesn't treat you like one of the herd. strongly suggest to tip her accordingly. I used to only come here when I was short on time. I have become a weekly regular as long as she works there. online check in should be adopted at every place. they should follow great clips example.
